00:28:55 Lisa Knasiak: Lisa from Chicago Heights. 00:28:57 Janice Hummel: Ashburn, VA 00:28:59 Omar Omar: Vancouver, BC - Canada 00:29:00 Lisa Lockheart: Hello, Lisa from Rock Island, IL 00:29:02 Erin B: Hi from Lilburn, GA 00:29:02 Leslie Jankowski: Columbus, Ohio 00:29:04 Rita Van Duinen: NC 00:29:05 LeeAnn Sergeant: Lincoln, NE 00:29:05 Patrice Fisher: Hello from Pine Bluff, AR 00:29:05 Amanda Rizki: Charlottesville, VA 00:29:05 Petra Ortega: Petra from Brawley, CA 00:29:05 Deborah Chan: San Jose, CA 00:29:05 Monika Willner: Hello, Monika from Burns Lake, BC 00:29:06 Deborah Jones: Hi from Fayetteville NC 00:29:06 Ben Rearick: Iowa 00:29:07 Gina Cherundolo: Wilkes-Barre, PA 00:29:07 Felecia Turner: Hello everyone from Houston, TX! 00:29:07 Nina Shelley: Winnsboro, SC 00:29:07 Andrew Wakelee: Fresno, CA 00:29:07 Haven Jock: texas : ) 00:29:08 Michelle Hahn: Salisbury, Maryland 00:29:08 Mary Howard: Hello from Michigan! 00:29:09 Stefanie Blankenship: RI 00:29:09 Barbara Dietsch: Durham, NC 00:29:09 Taylor LeBlanc: New Orleans, LA 00:29:09 Rhonna Hargett: Manhattan, KS 00:29:10 Samantha Loree: Detroit Area, Michigan 00:29:10 Christopher Thorn: Pittsburgh, PA 00:29:11 Neil Foulger: Neil from Montgomery, Alabama 00:29:11 Rachel Erskine: Idaho! 00:29:11 Lisa Pearson: Hello from Ketchikan Alaska 00:29:11 Mark Jochem: Hi Everyone! Mark from Madison, WI 00:29:11 Denise Pearson: Calcasieu Parish, LA! 00:29:12 Taylor Marston: Missoula, MT 00:29:12 Leo Segura: Las Vegas 00:29:12 Kelli Knapp: Warren, PA 00:29:12 Jennifer Hill: Hi from Texas 00:29:12 Noreen Bormet: Illinois 00:29:12 Jim DiMauro: Jim From Brewster NY 00:29:13 Alexandra Bernson: Brockton, Massachusetts 00:29:13 Christina Wolf: Oklahoma City 00:29:13 M Chen: Princeton, NJ 00:29:13 Tiffany Flores: Hi from Eastern Shore of VA 00:29:14 Elizabeth Weislak: Hi from North Carolina! 00:29:14 Kristine Robinson: Hello from Wingate, NC 00:29:15 Jared Mooney: Atlanta, Georgia! 00:29:15 Jazmine Wilson: Kentucky 00:29:15 Melissa Mitchell: Colorado Springs, CO 00:29:15 Anny Laepple: Delaware County, PA 00:29:15 Elizabeth Headrick: Texas! 00:29:16 Priscilla Rojas-Naiman: DTLA, CA 00:29:16 Rayel Starling: Globe, AZ 00:29:16 Michael Lee: Hi! Michael from Columbus, Ohio. Thank you for being here. 00:29:16 Tina Webb: TN 00:29:17 Hollie Johnson: Raleigh , NC 00:29:17 Elizabeth Haymson: Hi from Westchester County! 00:29:17 Sarada George: Rochester, NY 00:29:17 Winona Patterson: Palm Harbor, Florida 00:29:17 Maia Desjardins: Ontario Canada! 00:29:17 Donna Toomes: Randleman, NC 00:29:17 Rita Schmidt: Fort Dodge IA 00:29:18 Susan Artymko: Eganville, Ontario 00:29:18 Samantha Loree: Go GREEN! 00:29:18 Teresa Whitson: Hi from California 00:29:18 Ginny Letourneau: Hi from Kingston, ON 00:29:19 Steven Harris: Steven Harris - Chicago 00:29:19 Michael McEvoy: Northville, MI 00:29:19 Rachel Friedman: Signal Hill CA 00:29:20 Linda Gray: Blinn, Brenham, Texas 00:29:21 Christian Burris: Hello from Winston-Salem, NC! 00:29:21 Anna Knorovska: Bridgeport, Connecticut 00:29:21 Jenneffer Sixkiller: Mooresville, NC 00:29:21 Brigitte Hopkins: Rhode Island 00:29:21 Heather Ross: State College, PA 00:29:21 Jason Seeley: Brooklyn Center, MN 00:29:22 LaTanya Burno: Broomall, PA 00:29:22 Danielle Acton: Hello from Fishers, Indiana! 00:29:23 Shelly Roy: SUU Cedar City Utah 00:29:24 Emily Wager: Upstate NY 00:29:24 Shauna Beulah: Hi from the Eastern Shore of Maryland 00:29:24 Ronne Jones: 2 coming in from Martin TN 00:29:25 Billy Tringali: Massachusetts!! 00:29:25 Dustin Mohagen: West Fargo, ND 00:29:26 Laura Lilley-Bell: Dumfries, VA 00:29:26 Jon Jung: Hi from San Mateo, CA 00:29:27 Dana Newman: Easton, MD 00:29:27 Julie Kelsey: Hi from Minnesota! 00:29:27 Lisa Knasiak: Is that JJ from JJ's List???? 00:29:28 Rachael Miller: Hi from Danville, Virginia 00:29:29 Victoria Rodriguez: Fairfax, Va 00:29:29 Kate Procious: Hi from Western, NY! 00:29:29 Cassandra Viers: Hello, from Creston British Columbia Canada 00:29:30 Jason Francis: Ogden, Utah 00:29:31 Rosa Cella: New York , Long Island 00:29:32 Amy Skipper: Hi from Tyler, TX! 00:29:32 Kirsten Henagin: West Fargo, North Dakota! :) 00:29:32 Elizabeth Eaton: Ontario, Canada 00:29:33 Shelley Tucker: From Boston living in KY 00:29:33 Robin Cogdill: Hi from Tennessee 00:29:33 Christopher Larsen: Richmond, California 00:29:34 Brooke Baker: Brooke from St. Louis MO 00:29:34 Molly Selman: Hello from OKC, OK 00:29:34 Jessica Larocque: Hi From Fredericton NB Canada 00:29:36 Angie Neely-Sardon: Vero Beach, FL checking in! 00:29:39 Wendy Adams: Pennsylvania (Penn State University) 00:29:39 DARLENE THOMAS-BURROUGHS: Darlene - Hardeeville, SC 00:29:40 Sarah Weisman: Oswego, NY 00:29:40 Elizabeth Haymson: (NY) 00:29:40 Lisa Boyd: Pittsburgh, PA 00:29:40 Letitia Moultrie: Hi from Albany, GA! 00:29:40 David Young: Hello from Pembroke, NC 00:29:41 Candace Jacobs: Greensboro, NC 00:29:41 Alex Harrington: Hershey PA 00:29:42 Candace L Owens: The Natural State... Arkansas 00:29:42 Christopher Girgenti: South Carolina 00:29:42 Melinda Martin: Southeast Georgia 00:29:42 Tala Wood: Hello from Sandpoint Idaho! 00:29:42 Keitha Robinson: Good Afternoon From Houston Community College - Eastside Campus in Houston, TX 00:29:43 Chris Bacchiocchi: Greetings from Stratford, CT! 00:29:44 Carolyn Fortson: Hello from South Carolina 00:29:46 Donald Keeler: Don Keeler from Los Angeles 00:29:46 Stefanie Black: Will this be recorded and shared at a later time? 00:29:47 Lee Stokes: Upper Darby, PA 00:29:47 Elisabeth Mullane: Comin from Connecticut today :) 00:29:47 Matt Morrison: Fort Worth here 00:29:48 Bethany Geleskie: Dover, DE 00:29:48 Cassidy Drake: Big Lake, Alaska 00:29:49 Jennifer Smith: Hello from Davenport, Iowa 00:29:50 Clarissa Ihssen: Hi from Washington DC 00:29:55 Denise Mincin: Hello from Westchester County, NY 00:29:56 Carol McCrossen: Hello from Blooming Grove, NY 00:29:59 Kristen Bezner: Hello from Taunton, Massachusetts! 00:30:00 Edward Canora: Dobbs Ferry, NY 00:30:00 Theodore Mallison: Washington, DC 00:30:02 Lynnelle Aragon: Hello from Laguna, New Mexico 00:30:03 Christina Lacayo: Hello from Union City, CA 00:30:04 Liisa Sjoblom: Hi from Bend, Oregon! 00:30:07 Sunny Branick: Hello from Kansas City, MO 00:30:08 Debbie Brewer: North Carolina 00:30:11 Tana Visser: Hello from blustery IL! 00:30:15 Laurie Williams: Raleigh, NC 00:30:16 Morgan O'Rourke: Hello from North Carolina! 00:30:16 Sharon Mallow: Hello from Mill Creek, WV 00:30:18 Robert Rosenthal: hi from southside va 00:30:19 Shauna Beulah: Hi from the Eastern Shore of Maryland 00:30:19 Gay Acompanado: Hi Norfolk, VA 00:30:22 Kristen DeLambo: Hello from Harford County, Maryland 00:30:23 Sally Mulvena: Hello from Temuka, New Zealand 00:30:29 Jill Eisner: Hi from Garden City, NY 00:30:30 Cassandra Morris: Hello from NY! 00:30:31 Genevieve Mangerel: hello from Montreal, Canada :) 00:30:31 Corinne Slaughter: hello from Hyde Park, 00:30:32 Audrey Moriarty: Hello, from Pinehurst, NC 00:30:33 Corinne Slaughter: n 00:30:34 Sue Groshong: Hi JJ! Attending from Seattle, WA 00:30:37 Adam Di Filippe: Hello from NH! 00:30:38 Cindy Haff: Fargo, ND 00:30:41 Heather Lee: Hello from Quesnel, BC 00:30:45 Emily Dagg: Hello from Everett, WA. 00:30:45 Lynei Brown: Hello From PGCMLS 00:30:46 Heather Petro: Hello from JCPL in Indiana! 00:30:47 Warren Lambert: Pennsylvania (Penn State University) 00:30:50 Andrea Boothby Rice: Hello from Chestertown, MD! 00:30:51 Eleanor Pierce: Eleanor Pierce from Lincoln MT 00:30:51 Molly Anderson: Hello from Upper Michigan 00:30:52 Jen Kendall: Hello from Portage la Prairie, Manitoba 00:30:54 Robin Seymour: Hi from Michigan! 00:30:54 Kirk Johnson: Hello from Prince William County, Virginia. 00:30:56 Corinne Slaughter: Hello from Hyde Park, NY 00:30:59 Jenny Dale: Hi from Greensboro, NC! 00:31:00 Larisa Molloy: Strafford, NH 00:31:00 Anna Rands: Anna from Medford OR 00:31:03 Spencer Williams: Hi from Chester County PA 00:31:03 Jennifer Finn: Hello from MA 00:31:17 Lara Freidhof: Hello from Tennessee!! 00:31:26 Pam Humble: Hello from Texas 00:31:31 Peggy Gilkerson: Hello from Carlisle, Ky.! 00:31:39 Briana Pagdon: Hello from Etowah, TN! 00:31:40 Marcina Overman: Hello everyone from Newkirk Public Library Newkirk OK 00:31:44 Sydney Driver: Hi from Montana!! 00:31:48 Clorissa Ashley: Hello from Graham, Washington! 00:32:03 Hannah Wilkes: Hi from Nebraska 00:32:06 Fay Youngmark: Hi from Middletown, PA! 00:32:25 Elizabeth Mueller: Hi from Tampa. 00:32:26 Jeanne Heicher: Hi from Newport PA 00:32:29 Pam Humble: Please let us know when CE certificate will be ready. Thank you. 00:32:36 Jackie Dillon-Fast: Hi everyone from Central PA! 00:32:38 Stefanie Crump: Hi from Los Angeles 00:32:50 Jane Crossman: Hello from Wadesboro, NC 00:32:58 Ann Marie Smeraldi: Hello from Cleveland, Ohio! 00:32:59 Sarah Collinge: Hello from New Hampshire! 00:33:10 Julie Edwards: If you need a certificate for this webinar, visit our blog early next week, find the recording in the archives and click through it to download the certificate! You won’t have to watch the whole thing again - just click through to the end and you’ll see a green bar where you can get the certificate. You can also email us at webinar@nicheacademy.com if you have any trouble or questions! 00:33:15 Heather McCartin: Hello from Joco, KS! 00:33:23 Gina Cherundolo: Ghostbusters! 00:33:24 Giselle Ordaz: Librarians! 00:33:24 Elizabeth Headrick: Rupert Giles 00:33:24 Kelly Staten: Giles! 00:33:24 Kelli Jean Cunningham: Giles 00:33:24 Kailah Neal: Giles! 00:33:25 Jenny Dale: Giles! 00:33:25 Heather Petro: Hello JJ! 00:33:26 Jo Powers: librarians! 00:33:27 Carol McCrossen: Buffy 00:33:27 Pauline Schwartzman: Giles 00:33:28 Petra Ortega: Giles! 00:33:29 Kathryn Geoffrion Scannell: librarians! 00:33:30 Linda Gray: Ghostbuster librarian 00:33:30 Leslie Jankowski: Indiana Jones 00:33:31 Geni Flowers: Librarians! 00:33:32 Jason Seeley: INdiana Jones 3 00:33:33 Steven Harris: fictional librarian 00:33:34 Roberto Silva: Indiana Jones 00:33:36 Kathryn Geoffrion Scannell: Indianan jones 00:33:36 Sue Groshong: Indiana Jones 00:33:37 Kristine Robinson: Indiana jones 00:33:37 Gina Cherundolo: Indiana Jones and the Last Crusade 00:33:44 Karen Turner: white actors 00:33:45 Mark Jochem: Librarians in movies! 00:33:49 Warren Lambert: Buffy, Ghostbusters, Indiana Jones and the Last Crusade 00:33:55 Jason Seeley: They have no culture 00:33:56 Julie Edwards: You can learn more about Niche at https://www.nicheacademy.com/ 00:33:56 Kelli Jean Cunningham: Stuffy 00:33:58 Erin Wilburn: they are old and white 00:33:58 Maddy Barnes: White 00:33:59 Emily Wager: old and white 00:34:00 Rebecca Robinson: White 00:34:00 Cierra Bakovka: MEN4 00:34:01 Jess Huber: thin, white, able bodied 00:34:01 Laura Dumuhosky: So formal 00:34:01 Angie Neely-Sardon: old and white 00:34:01 Tala Wood: White 00:34:02 Gina Cherundolo: old and grumpy 00:34:02 Stefanie Blankenship: old 00:34:02 Jason Seeley: Tweed 00:34:02 Candace L Owens: focused 00:34:02 Winona Patterson: Old and white! 00:34:03 Yvonne Brown: skinny 00:34:03 Ben Rearick: Older 00:34:03 Stefanie Blankenship: men 00:34:04 Denise Pearson: They're men. 00:34:04 Christopher Girgenti: Prim and proper 00:34:04 Matt Morrison: glasses 00:34:05 Elissa Lawrence: Stuffy looking 00:34:05 Steven Harris: old 00:34:05 Elisabeth Mullane: Little old white people/ 00:34:06 Susan Artymko: they all wear glasses 00:34:06 Kathryn Geoffrion Scannell: mild mannered 00:34:07 Sarah Andrews: fancy dress 00:34:07 Kayla Milledge: prim and proper 00:34:07 Stefanie Blankenship: mean 00:34:07 Erin Wilkins: Stodgy 00:34:07 Rya Fennewald: formal 00:34:08 Teresa Whitson: Books 00:34:08 Kristine Robinson: Able-bodied? 00:34:08 Jennifer Silverman: stuffy 00:34:09 Sue Groshong: older, white, presumably cis-gendered 00:34:09 Michele Hunt: dressed so formally 00:34:09 Molly Anderson: stuffy 00:34:09 Alex Rayos: Well dressed 00:34:10 Priscilla Rojas-Naiman: Books are always behind them. 00:34:10 Tala Wood: Prim 00:34:10 Brigid Herron: suits 00:34:10 Andrea Jensen: uptight collars 00:34:10 Abigail Williams: suits 00:34:10 Giselle Ordaz: of a certain class 00:34:11 Jared Mooney: formal 00:34:11 Jenny Dale: formal dress 00:34:11 Jennifer Hill: able bodied 00:34:11 Gina Cherundolo: grumpy 00:34:12 Jazmine Wilson: Buttoned up 00:34:12 Tiffany Flores: too fancy dress 00:34:12 Jude Baldwin: formal 00:34:12 Genevieve Mangerel: boring, classic 00:34:13 Stefanie Blankenship: angry 00:34:13 Yvonne Brown: grey hair 00:34:13 David Young: Most of them wearing old-fashioned glasses 00:34:13 Petra Ortega: Stern 00:34:13 Warren Lambert: Intellectual 00:34:13 Geni Flowers: meek 00:34:13 Patrice Fisher: over dressed 00:34:14 Renee Brumett: formal 00:34:14 Cierra Bakovka: MEN 00:34:15 Neil Foulger: formal dress 00:34:15 Heather Petro: Uptight. Able bodied. 00:34:15 Candace Jacobs: They are conservative 00:34:16 Omar Omar: Weirdos 00:34:17 Alyssa Cruz-Uribe: stern looking 00:34:17 Susan Artymko: nerds 00:34:18 Teri Wilson: unapproachable 00:34:18 Christian Burris: Formal dress 00:34:18 Jackie Dillon-Fast: conservative looking 00:34:20 Christina Lacayo: Stuffy 00:34:21 Fay Youngmark: Sensible Shoes! 00:34:21 Vanessa Crouther: conservative 00:34:22 Heather Lee: stereotypical 00:34:22 Sarada George: physical books 00:34:23 Liisa Sjoblom: tight collars 00:34:23 Michele Hunt: may not look like the student population 00:34:23 Mary Howard: Upper income library 00:34:24 Janice Hummel: They look incredibly unhappy LOL 00:34:26 Ben Rearick: standing 00:34:27 Yvonne Brown: lots of books 00:34:28 Pauline Schwartzman: seem to only work with print resources 00:34:28 Rya Fennewald: hangs by stacks of books 00:34:29 Michael Lee: bitter 00:34:30 Jennifer Silverman: at least 1 is a woman 00:34:31 Kelli Jean Cunningham: serious 00:34:31 Genevieve Mangerel: awkward 00:34:32 Jim DiMauro: Books are out of reach 00:34:32 Denise Pearson: They look rich. 00:34:33 Matt Morrison: bowties are cool 00:34:36 Steven Harris: No smiling 00:34:38 Gina Cherundolo: Terrorized by ghosts in the basement? 00:34:42 Liz Kielley: not doing what librarians do 00:34:45 Haven Jock: white 00:34:52 Laura Dumuhosky: nothing but print books 00:34:55 Kathryn Geoffrion Scannell: Giles has a knowing look in his eye tho 00:34:57 Ann Jennifer: Serious 00:35:01 Jackie Dillon-Fast: not welcoming looking 00:35:02 Keitha Robinson: Background are bookshelves 00:35:05 Christina Lacayo: lol terrorized by ghosts... and vampires apparently 00:35:10 Sue Groshong: information gatekeepers! 00:35:10 Geni Flowers: That's what we do 00:35:11 Sarah Andrews: all books 00:35:12 Lynei Brown: the materials are old too 00:35:16 Christine Rickabaugh: "average" size- not particularly differently sized 00:35:22 Maria Purchine: I'm only two out of three! 00:35:30 Pauline Schwartzman: look like they would shush people 00:35:43 Giselle Ordaz: so true! 00:35:45 Yvonne Brown: BOOKS 00:35:47 Patrice Fisher: BOOKS 00:35:48 Hannah Lamm: books 00:35:49 Erin Wilburn: dim lighting 00:35:49 Molly Anderson: stacks 00:35:49 Petra Ortega: Only books 00:35:49 Sue Groshong: lotsa print books 00:35:49 Winona Patterson: OLD BOOKS 00:35:50 Kathryn Geoffrion Scannell: print books only 00:35:50 Stefanie Blankenship: books 00:35:50 Elissa Lawrence: dark, filled with books 00:35:50 Keitha Robinson: book shelves 00:35:50 Maria Purchine: dark 00:35:51 Sara Taylor: print books 00:35:51 Jude Baldwin: book shelves 00:35:51 Pauline Schwartzman: print books only 00:35:52 Lisa Pearson: It's dark 00:35:52 Liisa Sjoblom: dark 00:35:52 Hollie Johnson: old books 00:35:52 Lynei Brown: old books 00:35:52 Rebecca Robinson: old books 00:35:52 Kelli Jean Cunningham: dusty 00:35:53 Julie Kelsey: Tall shelves 00:35:53 Jared Mooney: lots of old books 00:35:53 Brenda Heindl: Cramped 00:35:53 Warren Lambert: The stereotypes go back to the professionalization of the profession. Late 19th century. 00:35:53 Laura Dumuhosky: OLD books 00:35:54 Liz Kielley: always OLD books 00:35:54 Emily Wager: old academic libraries 00:35:54 Candace Jacobs: no technology 00:35:54 Fay Youngmark: lack of technology 00:35:54 Ben Rearick: tall shelves 00:35:54 Linda Gray: tall bookshelves 00:35:55 Tiffany Flores: dark and kind of sleepy feeling 00:35:55 Stefanie Blankenship: dark 00:35:55 Renee Brumett: high shelves 00:35:55 Elizabeth Weislak: very formal 00:35:56 Shannon Sheedlo: pristine! 00:35:56 Hannah Wilkes: Monotone-ish 00:35:56 Michael Lee: dusty books 00:35:56 Taylor Marston: stuffy old shelves 00:35:56 Nina Shelley: only the oldest books 00:35:56 Michael McEvoy: super formal 00:35:56 Vicky Varga: tall shelves 00:35:56 Sarah Andrews: tables 00:35:57 Sara Gain: Dusty-lots of wood 00:35:57 Amanda Nelis: So much brown. 00:35:57 Candice Floyd: Stacks 00:35:57 Jackie Mann: more white people 00:35:58 Adam Di Filippe: Gothic 00:35:58 Renee Brumett: dark 00:35:58 Cierra Bakovka: Print books 00:35:58 Kristine Robinson: Bookshelves full of books 00:35:59 Teri Wilson: very traditional 00:35:59 Christian Burris: Books, books, books! 00:35:59 Lee Stokes: have to be able to reach high up 00:35:59 Marcia Beach: high shelves 00:36:00 Lynei Brown: lots of wood 00:36:00 Bette Wallenius: Dark moody probably musty 00:36:00 Lisa Lockheart: academic, not public 00:36:00 Alyssa Cruz-Uribe: soo much wood 00:36:00 Neil Foulger: lots of books in quiet room 00:36:01 Keitha Robinson: Book, books and more books 00:36:01 Sarah Andrews: low light 00:36:01 Rachael Miller: old books, nondescript books 00:36:01 Hannah Lamm: high book shelves 00:36:02 Jaime Hutchison: tall shelves 00:36:02 Giselle Ordaz: High shelves 00:36:02 Anton Dounts: tall shelves 00:36:02 Heather Petro: A lot of dark colored wood. 00:36:03 Elisabeth Mullane: Dusty old looking books though, not even newer looking books. 00:36:04 Jason Seeley: Old hardcovers (with no dust jackets) 00:36:04 Jackie Dillon-Fast: people sitting at tables 00:36:05 Catherine Benson: ancient 00:36:05 Lisa Knasiak: Your background is dark and book-y. 00:36:06 Shauna Beulah: books and more books and so dark 00:36:06 Kayla Milledge: cramped space 00:36:06 Brenda Heindl: Everything close together 00:36:07 Jennifer Hill: stodgy old books, wooden furniture 00:36:09 Ryann Uden: tall 00:36:10 Lucia Odono: tons of books! 00:36:10 Renee Brumett: need to be weeded 00:36:13 Ben Rearick: natural light 00:36:15 Vicky Varga: no spine labels! How do they find them?!?!? 00:36:16 Kristen Bezner: cluttered and difficult to move around 00:36:18 Giselle Ordaz: haha yes weed 00:36:19 Pam Humble: No open book display 00:36:19 Jackie Dillon-Fast: white people it looks like 00:36:20 Petra Ortega: Full bookcases, no space 00:36:21 Warren Lambert: No computers 00:36:21 Kirsten Henagin: Not particularly cozy 00:36:23 Candace Jacobs: no appearance of handicap accessibility 00:36:26 Michele Hunt: no windows or group work areas or room for a wheelchair 00:36:41 Elisabeth Mullane: Why is it so dark in there? Get some lights in these libraries! 00:36:42 Sarah Andrews: could someone in a chair even get in there? 00:36:46 Sarah Andrews: the doors look narrow 00:36:53 Jackie Dillon-Fast: these arepretty small scope photos of course 00:37:03 Lisa Lockheart: Clutter in the Indiana Jones library 00:37:10 Heather Petro: A lot of libraries are. 00:37:27 Sue Groshong: tall shelves (above wheelchair or standing arm-ability reach) 00:37:31 Tabbi Heavner: Like Jessica Rabbit was just drawn that way, these libraries were scripted that way. 00:37:50 Theresa Covich: glasses are assistive devices, and books (scrolls, codexes, e-books) are technology. 🤷‍♀️ I took a history of the book grad seminar based on an analogy of computer hardware/software 00:38:26 Petra Ortega: Those libraries look intimidating to the average patron 00:38:27 Susan Artymko: Thanks, Theresa Covich. I don't consider my wearing glasses a disability. 00:38:30 Pauline Schwartzman: neurodivergence 00:38:33 Sara Taylor: colorblind 00:38:33 Michele Hunt: neurdivergencce 00:38:33 Angela Taylor: color blindness 00:38:34 Gina Cherundolo: red-green colorblindness 00:38:34 Hannah Lamm: colorblindness 00:38:34 Jaime Hutchison: colorblind 00:38:35 Maia Desjardins: Colour blindness tests 00:38:35 Alyssa Cruz-Uribe: color blindness 00:38:35 Elisabeth Mullane: color blindness 00:38:36 Kelli Jean Cunningham: neurodivergence 00:38:36 Candace L Owens: Handicapped 00:38:37 Jackie Dillon-Fast: true Tabbi -- media portrayal of libraries and librarians but I do see some of these in brick and mortar libraries 00:38:37 Jude Baldwin: eyesight 00:38:40 Warren Lambert: Color blindness 00:38:41 Michele Hunt: colorblindness 00:38:43 Cierra Bakovka: disabilities take many different forms and aren 00:38:45 Sara Taylor: mental health/bullying 00:38:47 Jude Baldwin: physical mobility 00:38:48 Will Dease: Social/emotion disabilities 00:38:50 Michael Lee: infinity 00:38:50 Mark Jochem: mobility disability, neurodivergence, color blindness 00:38:50 Kristine Robinson: mental illness or depression? 00:38:50 Maia Desjardins: Isolation or exclusion 00:38:51 Cierra Bakovka: t always visible 00:38:51 Jenny Dale: physical disability 00:38:52 Christina Lacayo: anxiety/depression on the bottom 00:38:54 Sarah Andrews: I don't get it 00:38:58 Candace L Owens: anxiety 00:39:00 Maddy Barnes: othering 00:39:01 Kathryn Geoffrion Scannell: emotional disability 00:39:07 Kathleen M Wade: Fibromyalgia - hidden but very real. 00:39:08 Catherine Benson: you cant always see disbilities 00:39:13 Mark Jochem: Non-visible disabilities 00:39:19 Kristine Robinson: invisible disabilities 00:39:30 Candice Floyd: This nails it acrpss the board 00:39:39 Susan Artymko: From this point of view, EVERYONE has a disability of some kind, so what is the point? 00:39:40 Christian Burris: Disabilities aren't always visible. 00:39:52 Michele Hunt: I wanted to ask about that. thank you for bringing up the puzzle piece 00:39:55 Maria Purchine: Wow, that is visually busy! 00:40:34 Pauline Schwartzman: I could talk for hours about how awful Autism Speaks is lol 00:40:39 Haven Jock: same 00:40:40 Elisabeth Mullane: People with Autism don't need to be "fixed!" 00:40:46 Jason Seeley: They also pushed the anti-vax nonsense long after it was debunked 00:40:56 Sue Groshong: Wow, thanks for educating us about Autism Speaks... I didn't know! Ugh!! 00:40:57 Petra Ortega: Thank you I was not aware of how problematic this was 00:40:58 Anna Doyle: @Susan, because everyone has different needs and those needs sometimes conflict. 00:41:00 Angie Neely-Sardon: Today I learned! Thank you 00:41:02 Christian Burris: Thank you for the information about Autism Speaks. 00:41:10 Heather Petro: SO glad to know. 00:41:22 Candace L Owens: I appreciate the autism speaks background as well 00:41:45 Janice Hummel: Equal access 00:41:47 Warren Lambert: Discrimination 00:41:47 Jenny Dale: equitable access 00:41:49 Kathleen Bloomingdale: so everyone is included 00:41:50 Jenneffer Sixkiller: protection 00:41:50 Victoria Rodriguez: eQUITY 00:41:50 Petra Ortega: Equity 00:41:51 Lynei Brown: ablelism 00:41:51 Maddy Barnes: because we can't trust companies to do it themselves 00:41:52 Karen Kohoutek: A lot of places won't do anything until there's a law, sadly. 00:41:52 Lisa Knasiak: Because people can be jerkwads 00:41:53 Christian Burris: Equity. 00:41:53 Valmai Hanson: Misinformation about disabilities 00:41:54 Michael McEvoy: because people treat me differently because I'm deaf. 00:41:54 Michele Hunt: ppl will ignore it if not there 00:41:55 Neil Foulger: Ensure equal and fair treatment 00:41:55 Candace L Owens: To benefit all because are welcome in libraries 00:41:55 Brigid Herron: because people won't do it otherwise 00:41:56 Haven Jock: pay equality 00:41:56 Keitha Robinson: Inclusiveness 00:41:56 Elizabeth Mueller: To protection 00:41:57 Chris Johnson: Costs money 00:41:58 Erin Wilkins: Because we live in an ableist society 00:41:58 Mary Howard: To ensure all receive equality 00:41:58 Steven Prochet: To assure equitable access 00:42:00 Mark Jochem: Historic and contemporary bias 00:42:01 Rachel Friedman: so we define how to treat others 00:42:02 Alyssa Cruz-Uribe: accountability 00:42:04 Molly Selman: I have heard that about Autism Speaks across the board from autistic people. They seem to have more of an agenda of making allistic people feel comfortable around autistic people by changing their behaviors instead of creating a world that is accommodating to autistic people. 00:42:04 Candace L Owens: respect 00:42:05 Michele Hunt: ensure equity 00:42:07 Maria Purchine: Hidden bias 00:42:07 Pam Humble: sameness 00:42:11 Taylor Marston: Not everybody knows what they're doing 00:42:11 Emily Lathrop: to display intentionality 00:42:12 Kirk Johnson: Because it shouldn't be up to the individual to advocate for themselves on their own. 00:42:13 Christopher Streets: Protect against thoughtless design 00:42:14 Jennifer Hill: to provide a framework for improving accessibility 00:42:17 Gina Cherundolo: people won't go out of their way to make things accessible unless they have to 00:42:17 Catherine Benson: inclusion 00:42:18 Kristine Robinson: Everyone has a right to live with dignity and respect 00:42:21 Brittany Maynard: able bodied people just dont think about it 00:42:21 Karen Turner: If we make our library accessible for everyone - it benefits everyone! 00:42:21 Nina Shelley: same as building codes, because if its not required its not done 00:42:27 Candice Floyd: To clarify definitions of inclusions 00:42:27 Kathryn Geoffrion Scannell: otherwise we won't get them 00:42:38 Jackie Dillon-Fast: so we don't have to over and over again keep deciding the same things 00:42:43 Julie Edwards: Just a reminder that I’ll email the slides and recordings to everyone. 00:42:45 Kathleen M Wade: Overcome public treatment of disabled person being the "other" 00:42:46 Hollie Johnson: wow 00:42:47 Candace L Owens: interesting 00:42:52 Lisa Knasiak: Yikes! 00:42:57 Heather Petro: Was not that long ago at all. 00:43:01 Jackie Dillon-Fast: mine too JJ 00:43:02 Winona Patterson: In a lot of our lifetimes. Frightening. 00:43:06 Julie Wever: To ensure that when limited funds are allocated, those funds include disability rights concerns. 00:43:14 Melinda Martin: Legal navigation in a capitalist nation. 00:43:19 Kerri Copus: My uncle was sterilized because of his disability 00:43:29 Jennifer Silverman: there are many savage laws still on the books 00:43:53 Karen Turner: 25% of the ppl in the US have some disability - we will all eventually have some form of disability if we live long enough 00:43:54 Giselle Ordaz: Thank you for teaching us this. 00:44:12 Hollie Johnson: Sadly there is a sign in downtown Raleigh, highlighting the former eugenics building. 00:44:38 Alyssa Cruz-Uribe: It wasn't just Germany, it was a popular opinion of the time 00:44:54 Anna Doyle: The Nazis got it from us. 00:45:04 Candace L Owens: Thanks for the lessons and blessings here... 00:45:04 Warren Lambert: Germany modeled their plans after the U.S. and U.K. 00:45:24 Jennifer Silverman: FYI, I suggest the PBS documentary "America and the Holocaust" 00:45:31 Leslie Brown: Really? How terrible that the people of Raleigh would allow a sign like that to remain! Sad... 00:45:40 Sara Taylor: Families were lied to. The Nazis started in institutions and lied to the families, saying they died of something else. Families got death notices after visiting and seeing family members fine. Then next month, they were dead. Terrible 00:45:42 Christina Lacayo: Sadly, I still hear whispers of this in the comment sections from time to time, this way of thinking isn't dead 00:45:44 Janice Hummel: Well, it's not a problem until it's YOUR problem, right? 00:45:52 Haven Jock: oh hey, my library has that exhibit right now jennifer 00:45:56 Julie Edwards: I’ll include the chat transcript in the blog I’ll send with the recording and slides! 00:45:57 Brigid Herron: Although it's good to remember that it existed 00:46:01 Molly Cozzens: Sorry did you just say people who are able-bodied can't be trusted to protect the lives of people who are not able-bodied? 00:46:04 Leslie Brown: Yes, "America and the Holocaust" is excellent. 00:46:11 Roxie France-Nuriddin: Aktion T4 was a campaign in Germany. Killed 9,000 German children before implementation of the "Final Solution". 00:46:16 Jackie Dillon-Fast: not even disabled people's family members can be trusted to honor their family member"s autonomy 00:46:30 Molly Cozzens: I think we are all here because we care 00:46:35 Candice Floyd: Yes! Own it. 00:46:43 Sara Gain: you don't know until you know. 00:46:52 Samantha Loree: re: Autism Speaks 00:47:11 Jennifer Silverman: I think it should be easier to get an ADA parking placard 00:47:14 Jess Huber: JJ provided a number of examples prior to making a fair statement that is absolutely accurate 00:47:27 Tabbi Heavner: There's a woman in my building in a wheelchair. I never know if I am supposed to ask if she needs help or wait for her to ask for help. 00:47:29 Erin Wilkins: I think that people in the statistically majority demographic will always do harm to those in the statistically minority demographic--knowingly or not. 00:47:40 Haven Jock: agreed erin 00:47:41 Candace L Owens: Misunderstanding, misinformation, and untruths to self/others is an issue 00:47:45 Christina Lacayo: Good intentions don't necessarily equal good results 00:47:48 Hannah Wilkes: I learned from you in library school :D 00:47:56 Candice Floyd: Unfortunately, because there are so many divergent and differing abilities, no one can truly know all of the nuances. 00:48:01 Theodore Mallison: People can't be trusted pretty much to do anything right, that's why we have laws to begin with 00:48:08 Cindy Haff: Ask once. If she needs help, she'll let you know AND she'll know you are willing to help in the future. 00:48:08 Cindy Alesso: intent and impact are two different things 00:48:08 Sarah Andrews: people who are on SSI disability have their lives completely controlled by government regulations 00:48:12 Rebecca Robinson: It was taught in my library school! 00:48:19 Roxie France-Nuriddin: The problem is "cultural". US is essentially a eugenic culture, rooted in the Spartan ethic. Disabled people have been oppressed over the whole world for millennium. 00:48:24 Chris Johnson: Must read Being Heumann by Judy Heumann - such a fighter and a doer! 00:48:30 Daniel Wilson: As a generalized statement, it's absolutely true that able-bodied people aren't wiling to do what is needed to protect others. The pandemic made that perfectly clear 00:48:42 Renee Burrows: I'm sorry but I am not feeling comfortable in this webinar and feel that I need to leave. I thought it would be a webinar on how we can better serve those with disabilities in our libraries. This is becoming a political forum. Sad 00:48:43 Candace L Owens: I can appreciate your honesty and humbleness in presenting this information... Thank YOU 00:48:54 Anny Laepple: Yes @Daniel!! 00:49:00 Susan Artymko: Thank you, Renee, I agree 00:49:01 Chris Johnson: Users with Alzheimer's & dementia 00:49:04 Anna Doyle: Understanding context is part of better serving, Renee. 00:49:24 Sunny Branick: Anna, 👏 00:49:25 Elizabeth Mueller: People who have Cancer is under the ADA too. 00:49:30 Kathy Chain: If you are feeling uncomfortable, you probably really need to stay and think about why 00:49:32 Sharon Noble: @Rebecca Robinson what library school did you go to? 00:49:36 JJ Pionke: askjan 00:49:44 Lara Goldstein: Political? Or Uncomfortable? Discomfort can be very important 00:49:48 Mark Jochem: askjan is fantastic! 00:49:57 Derek Wilmott: https://askjan.org/ 00:50:07 Sarah Andrews: we learn through discomfort 00:50:12 kirsten mentzer: Being uncomfortable is part of learning and being exposed to different ideas 00:51:20 Haven Jock: discomfort is something to be confronted. why are you uncomfortable with factual information being presented in a well researched and humble way? 00:51:22 Heather Petro: anxiety 00:51:25 Warren Lambert: Anxiety 00:51:25 Valerie Moore: Anxiety! 00:51:27 Sarah Andrews: lots of people think that schizophrenia is more common 00:51:30 Tala Wood: Lot of depression and anxiety 00:51:31 Heather Lee: lots of anxiety 00:51:31 Mark Jochem: Anxiety is everywhere. Is it cultural? 00:51:32 Julie Kelsey: 48 million with anxiety 00:51:32 Molly Selman: I think they all seem low 00:51:32 Lisa Lockheart: Ryan Dowd has an excellent webinar on mental illness 00:51:34 Bette Wallenius: major depressive episode and anxiety 00:51:34 Virginia Johnson: They're all low 00:51:36 Christina Lacayo: Anxiety sounds low to me 00:51:36 Hannah Lamm: Anxiety is way higher than everything else on the list 00:51:37 Hollie Johnson: i thought depression would be higher 00:51:37 Rebecca Robinson: @Sharon University at Albany. I did an entire project on assistive technology. I learned a lot about accessibility. :) Still here to learn more! 00:51:38 Sarah Andrews: schizophrenia is hard to hide 00:51:39 Giselle Ordaz: All, seeing the millions versus percentages 00:51:40 Kathryn Geoffrion Scannell: major depressive 00:51:44 Christine Rickabaugh: I wonder how the anxiety/depression numbers will be altered post-Covid 00:51:46 Angela Taylor: I would have expected PTSD to be higher honestly 00:51:47 Edward Canora: Anxiety! What happens if a person has more than 1 of these? 00:51:51 Samantha Loree: major despressive is underreported 00:51:54 Derek Wilmott: OCD seems low 00:51:54 Robert Rosenthal: are us numbers consistent with other countries? 00:51:55 Michele Hunt: I wonder if all are lower because not everyone has access to diagnese 00:51:57 Rita Van Duinen: Addiction? Where does that fall? 00:52:00 Christian Burris: All are estimates. 00:52:02 Jennifer Silverman: I wonder if PTSD is actually higher than this because it's often undiagnosed 00:52:03 Mauri Guillen Fagan: I expect PTSD is underrepresented. 00:52:04 Anna Doyle: Does this include C-PTSD? 00:52:07 Jackie Dillon-Fast: the percentages seem low until you see how many individuals are impacted 00:52:12 Corinne Slaughter: I would believe that Post traumatic Stress disorder is highter 00:52:13 Cierra Bakovka: Nope, as someone with an anxiety disorder, it is definitely low! 00:52:19 Anna Doyle: Ah, thank you. 00:52:27 Kelli Jean Cunningham: Anxiety numbers are also up due to increase of accessible diagnosis and lowered stigma on therapy 00:52:41 Pauline Schwartzman: I imagine most of these are under-diagnosed, especially in traditionally marginalized populations 00:52:43 Jenny Dale: movies! 00:52:44 Christine Kreger: Movies 00:52:45 Kayla Milledge: One thing to remember as well is that these are just one's reported as well. 00:52:46 Sue Groshong: tv/fiction 00:52:46 Jennifer Silverman: misdiagnosis 00:52:47 Mauri Guillen Fagan: So hard to diagnose. 00:52:47 Kristine Robinson: Bipolar Disorder feels a little low. 00:52:47 Valerie Moore: Media portrayals 00:52:47 Jess Huber: Hugely underdiagnosed 00:52:47 Chris Johnson: TV 00:52:48 Lisa Knasiak: Bad press 00:52:48 Gina Cherundolo: undiagnosed 00:52:48 Mary Sullivan: TV 00:52:48 Maddy Barnes: media representation 00:52:49 Kayla Milledge: media 00:52:49 Derek Wilmott: Television portrays 00:52:50 Christian Burris: Media. 00:52:50 Tala Wood: over-representation in media 00:52:51 Winona Patterson: misdiagnoses 00:52:51 Jackie Dillon-Fast: media 00:52:51 Neil Foulger: Hear about it a lot 00:52:51 Sara Taylor: movies 00:52:52 Heather McCartin: Media 00:52:53 Cierra Bakovka: because it's used most often in movies and tv 00:52:53 Anna Doyle: Because it's used as the Big Bad Scary thing. 00:52:55 Petra Ortega: misinformation 00:52:57 Kristine Robinson: Media misrepresentation 00:52:59 Cassandra Morris: people mistake something else for schizophrenia often. 00:53:04 Cassandra Morris: due to media 00:53:04 Candice Floyd: Because many mental health disorders are hard to detect. 00:53:20 Tabbi Heavner: Many of these numbers depend on what demographic you're talking about. They would be much much higher if you looked at homeless populations. 00:53:24 Maggie Carr: so true! I really thought quicksand would be more of a concern in my lifetime LOL 00:53:28 Sarah Andrews: because people are scared of people who are hallucinating 00:53:30 Janet Phillips: Someone mentioned Ryan Dowd - he points out the percentages of various kinds of mental illness are much higher in the population of people experiencing homelessness, which is relevant to most, if not all, libraries. 00:53:35 Roxie France-Nuriddin: Can you speak a bit about epistemic injustice and mental illness. Often when people with mental illness try to access resources (education; legal; healthcare), they are not considered credible. How can Library prepare to avoid this type of injustice? 00:53:41 Candice Floyd: @Maggie LOL 00:53:44 Sue Groshong: schizophrenia or the big fiction jackpot, what used to be called "Multiple Personality Disorder)" 00:53:46 Deborah Chan: I know someone with schizophrenia who won't identify as schizophrenic 00:53:47 Mauri Guillen Fagan: These numbers are based on actual medical diagnoses or suspected cases? 00:53:48 Derek Wilmott: Same situation with Dissociative Identity Disorder 00:53:50 Brenda Heindl: We have a patron who is so sweet and has schizophrenia. He loves to read Neal DeGrasse Tyson. 00:53:51 Emily Wager: I would love to know what % of people suffer from a non mental health disability do eventually get diagnosed with a mental health disability due to treatments and stigmatism of their main disability. 00:53:53 Valerie Moore: Another endorsement for Ryan Dowd. His trainings are great. 00:53:55 Corinne Slaughter: Ryan Dowd is a good resource 00:54:04 Janette Larson: so many mental illnesses are not accurately represented in the media 00:54:19 Tabbi Heavner: Always believe them if the voices are talking to them. Make sure you know what the voices are saying. 00:54:20 Haven Jock: its statistically more likely for schizophenic people to have violence committed against them than to commit violence 00:54:21 Janette Larson: Ryan Down is awesome! 00:54:24 Catherine Benson: I agree Ryan Dowd has taught me much 00:54:25 Lara Goldstein: We're trying to get our library to subscribe to his trainings for better customer support 00:54:25 JJ Pionke: NAMI 00:54:26 Giselle Ordaz: NAMI <3 00:54:27 Karen Turner: Actually having a social worker team working in the library is helpful 00:54:35 Anna Doyle: Absolutely, Haven. 00:54:38 JJ Pionke: mental health first aid 00:54:39 Cindy Haff: Dowd's new survey results on homelessness in regards to library populations was EXCELLENT 00:54:42 Kristine Robinson: And many mental illnesses are stigmatized. Many people are scared to come forward out of fear of being institutionalized 00:54:42 Lisa Lockheart: Lack of mental health care in our area - almost no prescribing psychiatrists. 00:54:47 Sarah Andrews: mental health first aid is great 00:54:58 Jess Huber: Also ASIST - Applied Suicide Intervention Training 00:55:02 Kayla Milledge: its an awesome training! 00:55:03 Cassandra Morris: I've done the mental health first aid training. It's really good. 00:55:04 Kathryn Geoffrion Scannell: MHFA is terrific--they have one for children & youth now too 00:55:13 Kristine Robinson: I just took my first mental health first aid class a couple of months ago. I highly recommend it! 00:55:14 Lisa Lockheart: So if you need help, it's a long drive, which complicates the issue for those with fewer resources 00:55:24 Katie McDonough: Patrick Lloyd at the Texas State Library is also a good resource. 00:55:49 Petra Ortega: @Kristine Robinson 00:55:52 Tiffany Flores: My job requires mental health first aid. My area offers it for free through a local organization 00:55:53 Janice Hummel: we've had issues with my college aged daughter because it is almost a "trend" to go around talking about getting anxiety meds so it makes it hard to really help those that need it. There really are a lot of people out there that don't have basic coping skills, sadly 00:55:58 Jennifer Silverman: +++++++++++ 00:56:07 Anna Doyle: Environmental stresses really impact mental health. 00:56:14 Petra Ortega: @Kristine Robinson was the class in person. do you have a resource you can share? 00:56:23 Kathryn Geoffrion Scannell: it's pretty hard to be anything but a cisgender ablebodied white guy 00:56:29 Sarah Andrews: and some groups do not believe in getting mental health assistanc3e3 00:56:31 Lisa Knasiak: 5 years 00:56:31 Karen Turner: Our social worker doesn't recommend Ryan Dowd's work -- as well as the PLA Social Work Task Force 00:56:34 Tabbi Heavner: A short class will not give you the tools you need to be able to work with someone in a mental health crisis. Not even close. 00:56:34 Michele Hunt: years 00:56:35 Grace Engelbrecht: 4 months 00:56:36 Jackie Mann: 10 years 00:56:36 Anna Doyle: Seeking or getting. 00:56:36 Sarah Andrews: 4 years 00:56:38 Sue Groshong: 3 years 00:56:38 Valerie Moore: a year 00:56:39 Anna Rands: 3 years 00:56:39 Edward Canora: 5 years 00:56:39 Stephanie Freas: 10 00:56:40 Bette Wallenius: 2 years 00:56:40 Heather Lee: took me a full year 00:56:40 Angela Taylor: 10 years 00:56:40 Natalie Zebula: 10 years 00:56:40 Keitha Robinson: 10 years 00:56:41 Kathleen Bloomingdale: 3 years 00:56:41 Jackie Dillon-Fast: 10 years 00:56:41 Winona Patterson: 5 years 00:56:42 Deborah Chan: 1 yr 00:56:42 Mary Howard: 4 00:56:42 Candice Floyd: I have to laugh at that one! 00:56:45 Ryann Uden: 7 years 00:56:46 Grace Engelbrecht: WOWW 00:56:46 Haven Jock: it depends on social / cultural group 00:56:51 Heather Lee: brutal 00:56:53 Haven Jock: and resources 00:56:53 Candace L Owens: Interesting 00:57:00 Mauri Guillen Fagan: Good grief! 00:57:00 Angela Taylor: Stigma 00:57:00 Cierra Bakovka: STIGMA 00:57:02 Kristine Robinson: @ Petra Ortega It was but it was provided through my work (a university). I can look and see if I have something. 00:57:02 Janette Larson: denial 00:57:03 Kathy Chain: shame 00:57:03 Tiffany Flores: stigma? 00:57:04 Jenny Dale: cost! 00:57:04 Elizabeth Weislak: cost 00:57:04 Jackie Mann: denial, lack of access 00:57:04 Warren Lambert: Stgima 00:57:05 Mary Howard: Money 00:57:05 Brittany Maynard: stigma 00:57:05 kirsten mentzer: Shame, access 00:57:05 Lara Goldstein: Is that seeking assistance or successfully seeking assistance? 00:57:05 Candace L Owens: afraid 00:57:05 Michael Lee: Shame 00:57:06 Laurie Williams: $$$$$ 00:57:06 Sarah Andrews: family 00:57:06 Elizabeth Mueller: Money 00:57:07 Winona Patterson: I just thought that was just my personaliyt 00:57:07 Cierra Bakovka: Money 00:57:07 Bette Wallenius: Embarrassment 00:57:07 Keitha Robinson: money 00:57:07 Christopher Girgenti: afraid to get help 00:57:08 Briana Pagdon: lack of access 00:57:08 Rachel Friedman: scared 00:57:09 Mauri Guillen Fagan: No insurance 00:57:09 Amanda Nelis: Onset in childhood. 00:57:09 Michael McEvoy: we're taught to be self sufficient and strong 00:57:10 Maddy Barnes: waitlists for doctors 00:57:10 Kelli Jean Cunningham: accessibility 00:57:10 Andrea Boothby Rice: stigma, not knowing where to find help 00:57:11 Taylor Marston: They hope it will go away 00:57:11 Steven Prochet: Stigma and cost and lack of access 00:57:11 Kathryn Geoffrion Scannell: maybe it'll go away 00:57:11 Heather Petro: No health insurance!! 00:57:12 Amy Bernard: wow 00:57:12 Lisa Lockheart: lack of resources 00:57:12 Mary Sullivan: lack of access 00:57:12 Valerie Moore: Lack of medical insurance 00:57:13 Janice Hummel: you feel you can self treat 00:57:13 Natalie Zebula: They don't know it is an actual illness 00:57:13 Christina Wolf: Don't realize they have a mental disorder 00:57:14 Lara Goldstein: I've seen people start to seek help and then give up 00:57:15 Ryann Uden: Access and stigma 00:57:15 Cassandra Morris: people not believing them 00:57:15 Emily Dagg: Hoping it will go away on it's own 00:57:15 Sue Groshong: Not understanding their problem, denial, shame, access to health resources 00:57:16 Maria Purchine: Fear 00:57:16 Candice Floyd: Community enabling, from relatives and friends 00:57:16 Kristine Robinson: Fear of being institutionalized. 00:57:18 Edward Canora: not knowing how to get help 00:57:19 Jennifer Silverman: misdiagnosis 00:57:20 Giselle Ordaz: They don't think there's anything wrong. Anosignosia 00:57:21 Christian Burris: Fear 00:57:22 Patricia Sanders: scared 00:57:22 Anna Doyle: People who have symptoms early may be denied care by their parents. 00:57:22 Judith Girardi: Not understanding that help can actually be helpful 00:57:22 Amy Bernard: yes- 00:57:24 Amanda Bajdo: lack of information 00:57:25 Susan Artymko: denial 00:57:26 Karen Kohoutek: Waiting lists. 00:57:27 Ryann Uden: Not enough providers, esp available immediately 00:57:28 Taylor Marston: Lack of education on mental health 00:57:28 Kelli Jean Cunningham: being believed and understood 00:57:29 Anita Mullins Brown: My case, too busy working for others, cost 00:57:33 Karen Murphy: You have to figure it out for yourself and find a person who can test for that. Then wait! 00:57:33 D Burkhalter: some people aren't "waiting" for help, they're fighting to get doctors to pay attention and are ignored. 00:57:35 Brittany Maynard: not having time 00:57:36 Holly Hall: Lack of providers 00:57:37 Heather McCartin: @KarenTurner, why not recommend Ryan Dowd? If you do mind sharing. 00:57:38 Sunny Branick: Doctors not listening to you 00:57:38 Michelle Hahn: living in psychiatric practitioner deserts 00:57:39 Bobbie Wrinkle: denial embarrassed lack of insurance lack of support 00:57:40 Lauren McCauley: Thinking, "Yeah, I have this or that symptom, but it's not THAT bad. Other people have it worse." 00:57:42 Elisabeth Mullane: Probably the reason is often a complete lack of recognition that there's even something going on that they could be seeking help for. We 00:57:42 Jackie Dillon-Fast: they don't realize it's not something they can manage on their own and access to good diagnosis and med prof for treatment 00:57:47 Warren Lambert: Even with insurance it can get costly. 00:57:49 Maria Purchine: Crippling stress 00:57:56 Larissa Brookes: Maybe you didn't realize you had a mental health problem 00:58:00 Jackie Dillon-Fast: *can't manage on their own 00:58:01 Lara Goldstein: It's pretty hard to get help w/ depression when you're poor. Can confirm 00:58:06 Patrice Fisher: Not wanting to put their business out there. Keeping it in the family. 00:58:13 Kim Henderson: Society in general is a major deterrent to most 00:58:20 Nina Shelley: it has to get to a breaking point 00:58:22 Molly Selman: A lot of people will tell who they love the most first about their struggles, and if the people you love the most let you down, then how could you feel safe to tell someone else? 00:58:29 Candice Floyd: Just heard this analogy again last week. 00:58:36 Elisabeth Mullane: We're conditioned to think that these things are just "part of life" and it doesn't even cross our mind until much later than maybe its not normal and that we could be seeking help for anything. 00:58:49 Catherine Benson: good days and bad days 00:58:52 Lara Goldstein: "Life is hard" is a lot of what folks are told when they seek help with family 00:58:54 Tabbi Heavner: Please do not be lulled into a sense of safety if you've had one of those MHFA classes. Librarians are not clinicians and shouldn't diagnose, make recommendations regarding health, or put themselves at risk. 00:59:01 Mary Sullivan: The frog story was in my audio book this morning!! Mystery 00:59:26 Jackie Dillon-Fast: even so, you have to be pretty much non-functioining to get a diagnosis 00:59:37 Lara Goldstein: I'm pretty sure they remind folks of their limitations in MHFA classes 00:59:39 Anna Doyle: Absolutely, Tabbi! Not our job, not qualified, not actually our business. We just have to help people. 00:59:42 Candice Floyd: Tabbi, but the likelihood is that you can be better prepared if you have some knowledge. 00:59:44 Rachel Friedman: I had a pet frog. Feeling very disturbed right now 00:59:46 Julie Edwards: Just a reminder that I’ll be sending out the chat since there is so much good information here! 00:59:47 Molly Selman: Seriously Jackie 00:59:48 Leslie Brown: I struggled all my life and my family tried to help, but it wasn't until I was an adult in my late 20's that I got an accurate diagnosis of bipolar disorder. 20+ years to diagnosis and help. 00:59:51 Sarah Andrews: and it is even worse if your parents are the reason you have c-ptsd = they aren't going to get you help 00:59:54 Angie Neely-Sardon: In my experience, it's difficult to find a provider who will handle the paperwork needed to document a diagnosis or pursue accommodations. 00:59:59 Sue Groshong: Thank you for sharing personal context JJ❤️ 01:00:08 Candace L Owens: I agree @Sue 01:00:18 Tabbi Heavner: @Candice- be prepared by never letting someone get between you and the exit door. 01:00:35 Jackie Dillon-Fast: this is a fast flying talkative chat! 01:00:42 Janice Hummel: I prefer differently abled 01:00:51 Candice Floyd: That's true, but if you don't know what to look for, you could be caught unaware. 01:00:53 Haven Jock: disabled is not a bad word. 01:00:54 Karen Turner: People can let you know how they want to identify 01:00:56 Lisa Knasiak: That is Deaf with a capital "D" correct? 01:00:59 Jade Squires: autistic here! 01:01:00 Michelle Hahn: And many of us greatly dislike "differently abled" 01:01:03 Haven Jock: im autistic 01:01:12 Cierra Bakovka: Deaf culture is super interesting! I took some classes in college and it 01:01:16 Mary Howard: Ask people how they wish to be addressed 01:01:22 Judith Girardi: how would you phrase the question when asking? 01:01:30 Grace Engelbrecht: ^^^ Good question! 01:01:37 Mark Jochem: Definitely Michelle! I really dislike differently abled or 'special needs' yuck! 01:01:39 Sarah Andrews: Deaf = my cousin says he feels like it is like being a culture, like Vietnamese 01:01:41 Heather Petro: What should we say in a situation where we can't ask or aren't addressing a person specifically? 01:01:42 Kristine Robinson: Good question @judith 01:01:43 Alex Rayos: Are there some phrases to use for asking? 01:01:49 Brittany Maynard: Autistic and physically disabled here! I personally hate differently abled or other careful ways of not saying disabled 01:01:52 Ray Zill: Disability Visibility (the book) talks about wanting to keep disabled as opposed to differently abled because the author feels as though they are disabled by an ablest society. Differently abled incinuates that there is something "wrong" with them. 01:02:00 kirsten mentzer: Yes, Ray! It’s such a good book 01:02:01 Karen Turner: that seems fairly lingo heavy 01:02:11 kirsten mentzer: (Alice Wong is the author of Disability Visibility) 01:02:14 Haven Jock: yes ray!! 01:02:24 Maggie Carr: I'm HoH, hard of hearing, and don't fit the stereotypical person with hearing aids. I welcome questions because I treat it as a teaching experience. 01:02:40 Ray Zill: Thanks Kirsten. I can't remember the author of the chapter about that specific label. 01:02:41 Candace L Owens: Thank YOU 01:02:45 Michelle Hahn: When I'm in a Zoom meeting (not webinar) I add IFL, which stands for Identity First Language, alongside my pronouns. 01:03:03 Kristine Robinson: @Petra I have a link to a book for the class but that's about it. 01:03:05 kirsten mentzer: @Ray Oh no, I guess I’ll have to re-read the book to find out 😄 01:03:29 Haven Jock: that's a really good point 01:03:45 Maria Purchine: In my family we use "Differently Abled" 01:03:48 Brenda Heindl: Is "differently abled" offensive? 01:03:49 Jackie Dillon-Fast: I haven't seen IFL yet Michelle--do you think most folks know what it means? 01:03:50 Natalie Zebula: yes!!! 01:03:55 Candice Floyd: Me too! 01:04:03 Sue Groshong: yeah, a LOT of us needed that memo (and maybe in our 30's)… just sayin' 01:04:05 Laura Lilley-Bell: oh yeah, 40 + is a trip 01:04:06 Danielle Acton: 🙌 01:04:06 Patricia Sanders: Yes...so true! 01:04:09 Petra Ortega: @Kristine Robinson I would love that i 01:04:09 Janette Larson: I am almost 60 and my knees are older than me 01:04:09 Lynei Brown: im not even 30 and its falling apart already 01:04:11 Winona Patterson: 100% agree! I bought readers a week after I turned 40 01:04:12 Cindy Matthews: So true!!! 01:04:13 Lisa Lockheart: That darn check engine light goes on in the body! 01:04:18 Michelle Hahn: @Jackie, they don't, but they do ask and it allows me to start the conversation and try to normalize the use 01:04:19 Gina Cherundolo: i bent down to get a book off the bottom shelf the other day and my knees cracked so loud the students nearby laughed 01:04:19 D Burkhalter: Some disability self-advocates consider "differently abled" offensive too, so it's something that you should check in with. (I am "disabled") 01:04:22 Michele Hunt: thanks for the heads up! lol 01:04:24 Sally Mulvena: And then they say things like - well with your age bracket ….. 01:04:25 Sarah Andrews: long covid is a mass disabling event = we are going to see LOTS more people 01:04:25 Beverly Podbielski: You aren't kidding. I keep telling younger people to be good to your body now as it won't thank you later. 01:04:26 Kathryn Geoffrion Scannell: wait til you hit 60 01:04:28 Mary Howard: Ha wait till 50 :-) 01:04:35 Anny Laepple: Uh oh, I have less than a month to prepare myself. 01:04:36 Shelley Tucker: 48 and I am still waiting for that to happen... LOL 01:04:37 Sue Cardinal: If there is a walking path that has stairs and one is a straight easy path, how do you tell people which one to take? "Assessible path" "Path with stairs" 01:04:38 Barbara Bera: Wait til you hit 60 01:04:38 Anna Doyle: @Sarah, for sure. 01:04:39 Noreen Bormet: Ditto on the 60 01:04:39 Molly Selman: so true about long covid 01:04:40 Elisabeth Mullane: Sounds like I have a lot to look forward to lol 01:04:43 Steven Harris: 60... forget about it! :) 01:04:43 Sylva Osbourne: Accessibility in Your Library 01:04:43 Sarah Andrews: you don't want to be a longhauler 01:04:44 Ann Jennifer: It is like the foundation of a house shifting!! 01:04:44 Angela Taylor: Looking forward to it lol 01:04:46 Christian Burris: It's coming... 01:04:46 Cassandra Viers: Warrenty expired 01:04:47 Mark Jochem: That's an interesting point on language. My disability is part of me, with a disability, feels a bit like living in parallel. I haven't found a 'good term' 01:04:54 kirsten mentzer: And most people WILL be disabled at some point in their life, for a variety of reasons and different periods of time!! 01:04:57 Sylva Osbourne: Is differently abled acceptable 01:05:02 Candice Floyd: @ Michelle, thanks for letting me know about differing abilities...I will to try to use and remember divergent abilities... 01:05:11 Shauna Beulah: Hey, age is just a number 01:05:18 Anna Doyle: Sylvia, some people like it, a lot of people don't. You'll have to ask. 01:05:37 Ray Zill: @Sylva it depends. I do not like that phrase when someone uses it for me. 01:05:39 Leslie Brown: For me it was 45. Aneurysm, cancer, stroke, hearing loss, what's next? 01:05:41 Sarah Andrews: what should you say when people say "oh don't call yourself disabled" but you actually are 01:05:42 Mark Jochem: Please no more 'special needs' they aren't special, they are needs 01:05:50 Patricia Sanders: what about silent disabilities---the ones you can't see all the time 01:05:52 Haven Jock: thank you mark 01:05:52 Kathryn Geoffrion Scannell: appropriate terms will age and change 01:05:58 Michelle Hahn: Maybe we can get something like "abilitydivergent" started! 01:06:01 Karen Turner: I use the term making the library accessible to the "full spectrum of ability" 01:06:01 Maggie Carr: does using different verbiage but asking for ADA to back you cause a conflict? 01:06:20 Leslie Brown: Let's not forget fibromyalgia, carpal tunnel... 01:06:26 Anita Mullins Brown: 'How would you like to be addressed?' 01:06:43 Anna Doyle: Works for so many things, Anita! 01:06:54 Candice Floyd: Not only is dis- problematic from a language standpoint is that the prefix implies something is wrong. 01:07:11 Angela Taylor: Sarah - that is a good question. I notice that people do tend to disbelieve people when they say they have some form of disability. I have yet to find a good way to push back against disbelievers. 01:07:11 Jackie Dillon-Fast: I don't often need to call a patron by anything other than their name 01:07:26 Janette Larson: This 01:07:37 Kristine Robinson: @ Petra I misread my email, I don't have a link. But I did download the book. Is that still cool? 01:08:44 Petra Ortega: @Kristine yes that's fine, could you send it to me at portega@brawley-ca.gov? 01:08:49 Jackie Dillon-Fast: how do you conduct a heat map? 01:08:57 Heather Petro: I'm sorry, did I miss how you can do one of these? 01:09:09 Catherine Benson: I'd like to learn how to do that too 01:09:10 Kim Henderson: I've found it helpful to just ask "is there something I can do for you to make your library visit more enjoyable?" This especially applies to new patrons and those who are looking forlone, etc. 01:09:11 Kristine Robinson: @ Petra- yep! Check your email in 10 minutes 01:09:14 Cierra Bakovka: My library is historic (1899) and the elevator is an old-fashioned cage style from the 60s. We hate it so much. I 01:09:18 Cierra Bakovka: It 01:09:21 Lara Goldstein: One tricky thing can be figuring out how to fix problems you see. Our automatic doors close too quickly. I've never known who to talk to 01:09:29 Deborah Chan: Are there instances in which accommodating one person comes into conflict with another? 01:09:40 Hannah Wilkes: Is there a way to use this for smaller/ less busy libraries? 01:09:43 Petra Ortega: @Kristine thank you! 01:09:50 Grace Engelbrecht: @Deboarah ^^ I like that question too 01:09:54 Tabbi Heavner: @Deborah- people who need more light vs. people who need low light 01:09:58 Candice Floyd: Nice @Kim! 01:09:59 Anna Doyle: There definitely are conflicting needs. 01:10:54 Sally Mulvena: Auto doors can have the closure times changed by the door maintenance people it can definitwely be altered 01:11:03 Karen Turner: In my experience we need More tables w/ electrical outlets in our buildings 01:12:17 Maddy Barnes: We have tons of furniture with outlets... they're just not plugged into anything because they're not near a power source. 01:12:18 Karen Turner: Universal Design, WCAG, and Universal Design for Learning are probably the most important tools for libraries. 01:12:21 Haven Jock: our building was built in the 70s and to fix our not-up-to-code, too-small elevator theyd have to tear out the entire stairwell 😭 we hate it to much 01:13:00 Mark Jochem: Do you recommend formal accessibility audits? 01:13:04 Anna Doyle: Also important for ageism as well as accessiblitiy problems. Both little kids and people using wheelchairs have a different perspective than you probably do. 01:13:11 Angela Taylor: Same here Haven. 70s building updating is proving to be difficult. 01:13:20 Daniel Wilson: That's a great idea. I once realized that to see how people are using spaces you really need to try to use them yourself and see not only how the space works, but how it feels to use it 01:13:22 Grace Engelbrecht: YES! older building hre too 01:13:28 Patricia Kane: Perspective exercise is a great idea 01:13:28 Jodi Gianakopoulos: Excellent 01:13:36 Julie Edwards: Just a reminder to pop questions for JJ into the Q&A! 01:13:55 Candice Floyd: Me... 01:13:55 Daniel Wilson: I had a perfect usable table with plenty of room that no one was using. But when I sat there to use it I realized I felt very exposed there, surrounded by other pathways/etc. 01:14:05 Sydney Driver: Children full on run into our glass walls ALL the time 01:14:06 Valerie Moore: Or branding decals. 01:14:07 Sally Mulvena: YES! - my daughter walks into them all the time 01:14:11 Maddy Barnes: Like you do to keep birds from flying into windows :D 01:14:21 Anna Rands: I invited early intervention physical and occupational therapists to do a walk through and give solutions for issues they found. They loved coming in to help and also learned we have more things/spaces to offer them in their work. 01:14:57 Grace Engelbrecht: @Anna, love that idea! 01:14:59 Jaime Hutchison: What a great idea Anna 01:14:59 Karen Turner: Using a tool to evaluate digital accessibility such as the WAVE tool from WebAim to ensure your website and digital content are accessible is really important. 01:15:07 Janette Larson: It helps to be aware if/when anyone has difficulty 01:15:10 Cierra Bakovka: Anna that is brilliant! 01:15:23 Taylor Marston: Our library put decals on our glass doors at adult eye level and now we just have toddlers running into them 😅 01:15:24 Candice Floyd: It's a shame they don't make door frames with rounded edged...(depth perception issues) 01:15:26 Sylvia Jones: As someone in a library with glass walls while there was a shooting on campus-- glass walls are not good. 01:15:32 Kristine Robinson: @Anna that's a neat idea. Our university has a PT program, this would be a good project or outreach for our library. 01:15:40 Virginia Johnson: If you're in Massachusetts, Independence Associates can help with walkthroughs: https://www.mass.gov/locations/independence-associates 01:15:49 Cassandra Viers: accessiblelibraries.ca 01:16:04 Anna Doyle: ^^^^ 01:16:24 Mary Howard: I am trying to get Monsido set up on our website! The local community college has it and they love it. 01:16:26 Maddy Barnes: Thanks for paying the cat tax 01:16:26 Petra Ortega: @Cassandra thank you! 01:16:31 Pauline Schwartzman: good cats!!! 01:16:31 Karen Turner: an excellent source of information is Do-It https://connect.ala.org/pla/communities/community-home?CommunityKey=5c2df085-e960-4608-87e7-fc132b3a43d9 01:16:33 Candace L Owens: Thanks! 01:16:36 Erin Wilkins: You know your audience :) 01:16:44 Brigid Herron: Adorbs!!! 01:16:45 Candice Floyd: @Mary, what is Monsido? 01:16:48 Lara Goldstein: Cat taxes are the only taxes I like as a librarian ;) 01:16:49 Angela Taylor: <3 01:16:51 Cindy Alesso: our code of conduct conflicts with patrons with mental illness-how can we change that 01:16:52 Pauline Schwartzman: I have a Maine Coon too! 01:16:52 Candace Jacobs: Too cute! 01:16:56 Warren Lambert: Love the cats! 01:16:56 Lara Goldstein: I wish tax season was just cat tax season 01:17:01 Virginia Johnson: Also this (from Massachusetts): https://disabilityinfo.org/records/massachusetts-accessibility-and-design-center/ 01:17:01 Candace L Owens: I want one of those cats 01:17:02 Christian Burris: Aww, kitties! 01:17:04 Haven Jock: awwww we love a maine coon 01:17:04 Heather Petro: FluffMuffin is just FABULOUS!! Wookie is so regal. 01:17:09 Patrice Fisher: 🥰 01:17:09 Melinda Martin: 😻 01:17:12 Elisabeth Mullane: I love them <3 01:17:13 Kristine Robinson: Your cats are soo cute! 01:17:17 Leslie Brown: We recently had one of our students who uses a wheelchair do a visit. She had some very interesting insights and I hope we can put some of her suggestions into action soon. 01:17:19 Maria Purchine: I'm hopeful of a kitty photobomb 01:17:27 Candice Floyd: 😼 01:17:34 Karen Turner: Digital accessibility https://www.w3.org/TR/core-aam-1.2/ standards 01:17:37 Michelle Hahn: Check with your local city/town for accessibility audits as well. My previous town had a group that did audits, and the town were I live now also has a disability committee for the community 01:17:42 Clemmie Little: Thank you! The CHAT was so good and interesting! I couldn't stop reading! Great! 01:17:53 Edward Canora: Thank you! I have learned a lot, and will try to get a therapist to visit my library. 01:17:53 Candice Floyd: Me either Clemmie! 01:17:53 Mary Howard: @Candice https://monsido.com/ A site that will help to facilitate better viewing of website for those that need it. 01:17:54 Patricia Sanders: Thank you...very informative! Have a great day! Fixing to take a chair around the library! 01:18:10 Sally Mulvena: Its not about how it looks its about how it works and what it feels like. 01:18:27 Maggie Carr: Please consider hearing-loops for your library spaces. https://www.hearinglink.org/technology/hearing-loops/what-is-a-hearing-loop/ 01:18:31 Candice Floyd: Thanks @Mary...we may have something like that one on our tech 01:19:07 Michelle Hahn: Nihil de nobis, sine nobis = nothing about us without us. Check out the book, About Us: Essays from the Disability Series of the New York Times to get some perspectives from a variety of disabled lived experiences, including explanations of what doesn't work and why, and how to potentially improve 01:19:08 Sarah Andrews: Exit signs 01:19:18 Sarah Andrews: ours were impossible to see 01:19:20 Amy Bernard: cute cats! 01:19:31 Kathryn Geoffrion Scannell: don't leave 'kick-stools' in the aisles! 01:19:38 Laura Lilley-Bell: You can show your patrons on how to increase their font size on their personal devices 01:19:39 Chris Johnson: Upcoming grant opportunity -https://www.ala.org/tools/librariestransform/libraries-transforming-communities/access 01:19:44 Erin Wilburn: and get rid of sign clutter - too many signs don't help anyone! 01:19:44 Pauline Schwartzman: I like using this thing to check contrast: https://webaim.org/resources/contrastchecker/ 01:19:45 Maddy Barnes: the Microsoft Office suite has an accessibility check! 01:19:46 Gail: Thank you very informative!! 01:19:47 Emily Dagg: Sometimes just decluttering is enough to improve access, getting rid of a few cumbersome pieces of furniture. 01:19:55 Jackie Dillon-Fast: our furniture has to be put back into compliance multiple times a day 01:20:01 Maria Purchine: Where do you put the kick-stools? 01:20:13 Sally Mulvena: move things around and see what works 01:20:23 Karen Turner: Listening tech is another key tool to helping ppl access library programs 01:20:24 Giselle Ordaz: on the end where the range finder is 01:20:41 Heather Petro: Once you have the list it will be easier to look for grant opportunities as well! 01:20:44 Jackie Dillon-Fast: best resource for doing an accessibility audit in an academic library? 01:21:06 Heather Petro: Is there any resources for free accessibility audits? 01:21:07 Sarah Andrews: my friend had a memorial hallway 01:21:27 Sarah Andrews: they ripped out a wall that made the hall too small and widened it 01:21:29 Mary Howard: Thanks for headphone idea! We are writing up budget today! 01:21:29 Laura Lilley-Bell: Adult size changing rooms need to happen everywhere as well 01:21:31 Candace L Owens: Candace L Owens (You) 01:43 PM What is some language or conversation insights to use during and in relating to these matters? Candace L Owens (You) 01:46 PM Are there any resources or sites to have on hand for accessibility? Candace L Owens (You) 02:01 PM Where does a library access an accessibility audit? 01:21:54 Laura Lilley-Bell: changing tables, not rooms 01:21:56 Larissa Brookes: My library consortium is hosting a free webinar on website accessibility basics on Weds. October 19 from 1-2. Please email me if you'd like the details. lbrookes@ridgewoodlibrary.org 01:22:06 Sally Mulvena: sit in chairs and at tables and see if they are actually comfortable or in the right place 01:22:27 Molly Selman: Academic libraries with an Occupational Therapy program etc. could have students do a walk-through to check it out possibly? 01:22:27 Michelle Hahn: Here is the ADA-informed accessibility audit checklist we used in my last town: https://bloomington.in.gov/accessability 01:22:27 Kathryn Geoffrion Scannell: your local Commision on Disabilities 01:22:53 Sally Mulvena: So basically use your library like a patron and find the changes needed 01:22:58 Lauren Redfield: What is the site for the website checker? 01:23:02 Pauline Schwartzman: https://wave.webaim.org/ 01:23:17 Sarah Andrews: https://www.adachecklist.org/doc/fullchecklist/ada-checklist.pdf 01:23:31 Elisabeth Mullane: I don't have a link ready off the top of my head, but there are tons of online resources for conducting accessibility environmental scans on your own! 01:23:41 Karen Turner: All libraries should have a well thought out accessibility statement and web page -- like Toronto library https://www.torontopubliclibrary.ca/accessibility/ 01:23:53 Anna Doyle: Eeggh. 01:23:57 Petra Ortega: Thank you for all the information everyone. I'm just starting out and it helps to have resources that I can use. 01:23:59 Jackie Mann: oh boy 01:24:06 Christian Burris: Yikes. 01:24:10 Emily Wager: next month is epilepsy awareness month in next. Post some basic seizure first aid (1 in 26 people will develop epilepsy on their lifetime). Do some small education posters during moths of advocacy for different disabilities. This is all free and helps to feel differently abled recognized and more comfortable. 01:24:16 Hannah Peirce: A Canadian resource for accessibility https://www.rickhansen.com/become-accessible 01:24:18 Candice Floyd: And that would also ban those broken leg scooters. 01:24:28 Rachel Friedman: Thank you for all of the very valuable insights 01:24:28 Michelle Hahn: University of Iowa gathered an advisory group of students and faculty to discuss accessibility on campus, and they do consultations for any space on campus. 01:24:30 Julie Edwards: Also want to share our upcoming webinars! https://www.nicheacademy.com/blog 01:24:30 Karen Turner: sfpl also has great accessibility tools built into their website where contrast and text size can be changed easily 01:24:41 Julie Edwards: If you need a certificate for this webinar, visit our blog early next week, find the recording in the archives and click through it to download the certificate! You won’t have to watch the whole thing again - just click through to the end and you’ll see a green bar where you can get the certificate. You can also email us at webinar@nicheacademy.com if you have any trouble or questions! 01:24:52 Jackie Dillon-Fast: It can be hard for someone or even several to do an accessibility audit that will be informed because they do not move or exist in the spaces in the same ways as their patrons with disabilities. 01:25:14 Elisabeth Mullane: And adequate signage! If the stairs are like a centerpiece right through the door, but the elevator is more off to the side, someone who cant take the stairs shouldn't have to ask someone where it is. 01:25:16 Karen Turner: Every library should have an accessibility team 01:25:28 Candace L Owens: Are there any resources or sites to have on hand for accessibility language? 01:25:35 Mary Sullivan: Love your lamp in Aiden's picture!! 01:26:02 Julie Kelsey: I like this website to design flyers. Coloring for Color Blindness - https://davidmathlogic.com/colorblind/#%23D81B60-%231E88E5-%23FFC107-%23004D40 01:26:05 Candace L Owens: language to use 01:26:11 Candace L Owens: and reference 01:26:25 Caitlin Loving: A few years ago we made the font on the spine labels on our large print books much larger 01:26:26 Candace L Owens: like handicapped... I know that was not correct 01:26:31 Candace L Owens: right 01:26:37 Karen Turner: University of Washington has great UD tools and checklists https://www.washington.edu/doit/programs/accesscollege/faculty-room/universal-design 01:26:57 Candace L Owens: Thank YOU @Karen 01:27:02 Denise Pearson: Thanks for this amazing webinar! 01:27:03 Kelly Staten: Project Enable has so many broken links :( 01:27:08 Alexxis Lynn: When I first started at my library, there was a restroom labelled "MEN/WOMEN/HANDICAPPED". I heard one of our students go "ah yes the three genders" 😬 01:27:18 Andrea Boothby Rice: Agree, but even with broken links I felt it was so worth while 01:27:27 Brenda Heindl: We have been updating our 1966 building- just finished two ADA bathrooms and got a quote for $8,000 per door for push buttons on the individual bathrooms. I'm getting some push back from management about the "need" for the push button on the doors and here in our county it's not required. Any recommendations for encouraging town council and management for thinking about how if we don't have an accessibility device that it could turn people away? 01:27:27 Keitha Robinson: Thank You. 01:27:28 Julie Edwards: I just shared this with someone the other day: https://odr.dc.gov/page/people-first-language 01:27:32 Elisabeth Mullane: I recommend also just looking around at other libraries's websites to see if they have an accessibility statement, and seeing what kind of language they use. Many even have a glossary of terms you can refer to 01:27:39 Corinne Slaughter: Thank you for all your insights and recommendations 01:27:40 Larissa Brookes: I use the “colour contrast checker" from tpgi.com You can download the checker tool to your desktop 01:27:46 Valerie Moore: Just not comic sans please ; 01:27:53 Jon Jung: lol 01:27:57 Lynei Brown: This has been great!! I have to get to a service desk so I cant wait to view the recording!! 01:28:08 Candice Floyd: LOL @Valerie 01:28:12 Shannon Sheedlo: Thank you for this webinar! 01:28:14 Tabbi Heavner: TNR falls under transitional font, so it's okay but not great for accessible handouts. 01:28:14 Karen Turner: https://www.torontopubliclibrary.ca/accessibility/ 01:28:16 Anna Doyle: Comic sans is dyslexia-friendly, but there are other fonts out there now that are as well. 01:28:17 Elisabeth Mullane: Actually, comic sans is a great font for helping dyslexic readers because of the way the letters are weighted. 01:28:17 Taylor Marston: I took a print publishing class and serif fonts are better for physical printed materials, and sans serif is better for digital materials 01:28:18 Jason Seeley: (Except I've heard a lot of people with Dyslexia have an easier time reading Comic Sans. Just saying...) 01:28:34 Deborah Jones: thank you 01:28:35 Maia Desjardins: Isn't comic sans actually helpful for those with dyslexia? Not that I'd use it for the whole site but... 01:28:36 Warren Lambert: Thank you for the great session! 01:28:45 Keitha Robinson: this was so helpful! 01:28:46 Andrew Wakelee: Thank you so much! 01:28:49 Tana Visser: Thank you! 01:28:52 Shakema Miller: thank you! this was great! 01:28:54 Alex Rayos: I like that point on boundaries 01:28:54 Julie Edwards: Be sure to check out our next webinars! https://www.nicheacademy.com/blog 01:28:58 Pauline Schwartzman: If you use Microsoft Word or Powerpoint, both of those have built-in accessibility check tools 01:29:04 Neil Foulger: Thank you for a very interesting session 01:29:07 Mary Howard: Brilliant, thanks 01:29:11 Fay Youngmark: Thank you! 01:29:13 Julie Kelsey: I've heard comic sans is one of the most legible for people with ADHD, dyslexia, or literacy issues. 01:29:22 Maryann Owen: Thank you for all the wonderful information!!! 01:29:25 Elisabeth Mullane: If its a digital resource, its not a bad idea to have a toggle-able option for viewing it in different fonts and colors and whatnot. 01:29:34 Rachel Friedman: thank you very much 01:29:36 Jennifer Finn: Thank you! 01:29:37 Candice Floyd: And a lot of learning management systems have accessibility checks as well. 01:29:42 Shauna Beulah: Thank you, this was very informative. We have a few things to work on. Take care, everyone. 01:29:46 Danielle Acton: Accessibility page should also mention who to contact and lead time required if accommodations are needed before a library program 01:29:49 Sue Groshong: Thank you, JJ!!❤️ 01:29:49 Christian Burris: Good to see you again, JJ. Thank you for your presentation! 01:29:51 Sally Mulvena: Thank you for this - it was great and makes me very proud of the Timaru District Libraries and where we and what we do are right now 01:29:51 Kathleen Bloomingdale: Thank you. Wonderful information. 01:29:53 Christopher Girgenti: Thank you so much! 01:29:55 Valerie Moore: Thank you so much! 01:29:56 Hannah Wilkes: Thank yiou! 01:29:56 Lee Stokes: thank you! 01:29:57 Laura Lilley-Bell: Thank you! 01:29:58 Julie Kelsey: Great presentation. Thank you so much! 01:29:58 Jon Jung: Thanks for the informative talk. Must move on to the next meeting! :) 01:29:58 Candace L Owens: THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\ 01:29:58 Briana Knox: Thank you! 01:29:59 Andrea Boothby Rice: Thank you so much! 01:29:59 Natalie Zebula: Thank you!!! 01:29:59 Edward Canora: Awesome, Thank ypou! 01:29:59 Erin Wilkins: Thanks! I appreciate the realness! 01:29:59 Michelle Hahn: using serif for headings and sans serif for text (or vice versa) can also be helpful for low vision patrons as it makes the difference obvious 01:30:00 Ben Trotter: Thank you so much! 01:30:00 Jenny Dale: Thank you! 01:30:01 Elizabeth Eaton: Thank you! 01:30:01 Jackie Mann: Thank you! 01:30:02 Haven Jock: thank you so, so much 01:30:02 Petra Ortega: Thank you! 01:30:02 Bobbie Wrinkle: ThankS ! 01:30:02 Cathie Griffin: Thank you so much! 01:30:02 Mark Jochem: Thanks JJ! This was great! 01:30:03 Janette Larson: Thank you 01:30:03 Winona Patterson: Wonderful presentation, JJ! Thanks. 01:30:04 DARLENE THOMAS-BURROUGHS: Thank you! 01:30:05 Kristine Robinson: Thank you JJ! this was so informative!!! 01:30:05 Jill Eisner: Thank you! 01:30:06 Pauline Schwartzman: thank you this was great! 01:30:07 Rebecca Robinson: Thanks! 01:30:07 Briana Pagdon: Thank you. This was so informative! 01:30:07 Kelsey Boone: Thank you! 01:30:07 Liz Kielley: thank you! 01:30:07 Emily Wager: thanks 01:30:08 Kathy Chain: thank you! 01:30:09 Heather McCartin: Thanks so much for everything! 01:30:09 Rayel Starling: you 01:30:09 Tala Wood: Thank you! 01:30:09 Janet Phillips: THank you! 01:30:10 Candace L Owens: You are brillant 01:30:10 Jackie Dillon-Fast: thank you JJ and everyone in the chat today :) 01:30:10 Monica Anchondo: Thank You 01:30:10 Suzanne Bombard: Thank you! 01:30:11 Keitha Robinson: Thank you, JJ ! 01:30:11 Andrea Rossman: Thank you so much! 01:30:11 Genevieve Mangerel: thank you!! so interesting :) 01:30:11 Taylor Marston: Thank you! 01:30:11 Morgan O'Rourke: Thanks! 01:30:11 Angie Neely-Sardon: Thank you so much! 01:30:12 Kate Roche-Sudar: thank you! 01:30:12 Jude Baldwin: thank you so much! 01:30:12 Angela Taylor: THANK YOU 01:30:13 Kerri Copus: Thank you! 01:30:13 Rachel Friedman: very well done 01:30:13 Patrice Fisher: 👏🏽👏🏽👏🏽 01:30:13 Gay Acompanado: Thank you! 01:30:13 Rosa Cella: Thank you 01:30:14 Patricia Kane: thank you! 01:30:14 Mauri Guillen Fagan: Thanks JJ! What an incredible resource! 01:30:15 Gretchen Schweigert: Thank you!! 01:30:15 Amy Skipper: thank you! 01:30:15 Eleanor Pierce: Thank you so much! So many things to think about. 01:30:15 Nina Shelley: thank you! 01:30:15 Robin Cogdill: Thanks so much! 01:30:16 Mary Sullivan: Thank you! 01:30:16 Penny Neder-Muro: 👏🏽👏🏽 01:30:16 Kristen Bezner: Thank you!! 01:30:17 Frances Recio: Thank you this has been very helpful. 01:30:17 Jill Yaples: Thank you! 01:30:17 Jane Crossman: Thank you! 01:30:18 Lisa Pearson: Thank you! Lots of great information! 01:30:18 Catherine Benson: THANK YOU!! 01:30:18 Ben Rearick: Thank you, JJ! Great job 01:30:18 LaTanya Burno: Thank you! 01:30:19 Anna Rands: Thank you 01:30:19 Lara Goldstein: Looking forward to sharing this with my team 01:30:19 Marcina Overman: thank you 01:30:19 Leslie Wasilewski: Thanks, JJ!! Orange Maine Coon Cat owners unite! :) lol 01:30:20 Amina Chaudhri: Thank you so much, JJ! :-) 01:30:20 Candice Floyd: This was amazing. I could be here for another hour just listening to all the strategies. 01:30:21 Hannah Atchison: Thank you! 01:30:22 Lori Wallace: Will the recording be sent to everyone? 01:30:22 Anita Mullins Brown: Thank you so much 01:30:22 April Lankford: Thank you! 01:30:22 Candace L Owens: Yes!!!\ 01:30:23 Kirk Johnson: THank you! 01:30:23 Jason Seeley: Thanks you 01:30:24 Clint Farr: thank you! 01:30:24 Heather Lee: thanks! 01:30:24 Giselle Ordaz: Thanks! 01:30:24 Kate Farmer: Thank you, great webinar! 01:30:24 Jared Mooney: thank you! 01:30:25 Anna Doyle: (And don't get caught.) 01:30:25 Teri Wilson: Thank you! 01:30:26 Martha Diaz: Thank you 01:30:26 Pam Humble: Thank you. 01:30:27 Ronne Jones: Thanks!!! 01:30:27 Laura Dumuhosky: Thank you! 01:30:27 Janet Makoujy: looking forward to viewing the recording 01:30:27 Meredith George: Thank you. 01:30:28 Molly Selman: Thank you, this has been really great! 01:30:31 Lauren McCauley: Yes, thank you!!! 01:30:35 Bette Wallenius: Thank you great ideas in the talk and the chat. 01:30:35 Karen Kohoutek: Thank you! 01:30:40 Leslie Jankowski: Thank you! 01:30:41 Simone Pritchette-Davis: Thank you!!!! 01:30:41 Elisabeth Mullane: Wonderful presentation, Ive gotten some great ideas to implement in our library to make it more accessibility friendly! Thank you! 01:30:43 Sally Mulvena: Thanks from NZ 01:30:44 Laura Dumuhosky: What does your mug say? 01:30:46 Jade Squires: Thank you so much! 01:30:50 Kristen Bezner: And thank you to everyone in the chat for the great links and resources as well! 01:30:51 Clemmie Little: Thank you so informative!! 01:30:58 Laura Dumuhosky: Excellent 01:30:58 Cheryl Gowing: Thank you! 01:31:01 Maia Desjardins: Thank you! 01:31:02 Candace L Owens: COOOOOL 01:31:02 Pauline Schwartzman: love that! 01:31:03 Mary Howard: Ha cool mug 01:31:04 Mary Sullivan: LOVE the mug!! 01:31:05 Anna Knorovska: thank you 01:31:06 Lisa Lockheart: Thanks! 01:31:07 Candice Floyd: LOL, great 01:31:08 Janette Larson: love the mug 01:31:08 Deborah Chan: Thanks!