11:59:27 From Amanda Chafin to Host and Panelists: Hello from Ohio! 11:59:30 From Meg Clancy to Everyone: Hello from South Hadley, MA 11:59:31 From Paulina Aguirre-Clinch to Host and Panelists: Greetings from Tucson, Arizona! 11:59:31 From Karen Christiansen to Everyone: Hi from Paso Robles! 11:59:33 From Yvette Salomon-Hamilton to Host and Panelists: Hello! From Bangor, MI 11:59:35 From Janet Huber to Everyone: Janet here from Paris Tennessee! 11:59:37 From Dee Santoso to Everyone: Hi, this is Dee from Manchester City Library 11:59:37 From Gretchen Witt to Everyone: Salisbury NC 11:59:40 From Quinn O'Brian to Everyone: Hi Davenport IA 11:59:42 From Victoria Rumschlag to Everyone: Hello from Noblesville, IN! 11:59:43 From Lyneia Brown to Everyone: HELLO FROM PGCMLS IN MD 11:59:43 From Christine Strlich to Everyone: Hi from Independence, Ohio! 11:59:43 From Marisa Rodriguez to Everyone: Hello from Prince William County in Northern Virginia! 11:59:44 From Crystal Reecer to Everyone: Hello from Albuquerque NM 11:59:44 From Yvonne Romo to Everyone: Hola from Burnsville, MN 11:59:45 From Tomeka Roulhac to Everyone: hi from Winton, NC 11:59:45 From Valerie Moss to Everyone: Good morning from Mackenzie BC Canada 11:59:45 From Mary Nakashima to Everyone: Hello from Alexandria, VA 11:59:45 From Maureen Coleman to Everyone: Hi, joining in from Plymouth, MA 11:59:45 From Ronne Jones to Everyone: NW Tennessee 11:59:46 From Martina Kranz to Host and Panelists: Hi! Martina from Minot, ND 11:59:47 From Patrice Fisher to Everyone: Hi from Pine Bluff, Arkansas - UAPB 11:59:47 From Morgan Reardon to Everyone: Hi from Cloquet, MN! 11:59:47 From Kerisa Shorthouse to Everyone: Hi from Cleveland, TN. 11:59:48 From Suluxna S to Everyone: Hello From Toronto Public Library 11:59:48 From Anya Hleba to Everyone: Hi from London Ontario Canada 11:59:48 From Lynn Gardner to Host and Panelists: Hi! Southington, CT 11:59:49 From Claudia Solis to Everyone: Hi from Texas! 11:59:49 From Elizabeth Johnson, Ph.D. to Everyone: Hello from Nashville, TN 11:59:49 From Ellen Goodman to Everyone: Hello from Pittsburgh PA! 11:59:49 From Cynthia Barnes to Everyone: greetings from Orlando, Florida 11:59:50 From Rebecca E. Whitten to Everyone: Greetings and Salutations from Alabama :-) 11:59:51 From Lori Mauceri to Everyone: Hi - Smithtown New York 11:59:53 From Robert Yates to Everyone: Earl K Long Library, University of New Orleans 11:59:53 From Carleigh to Everyone: Cleveland OH! 11:59:53 From Kay Stang to Everyone: Kay from Lake geneva, wi 11:59:53 From Chelsea Hollifield to Everyone: Lexington, NC 11:59:54 From Rae Lovvorn to Everyone: Hello from Lake Wylie, SC 11:59:55 From Heather Bobrowicz to Everyone: Hello from Texas! 11:59:55 From Emily Burns to Host and Panelists: Hello from Toronto Public Library :) 11:59:55 From Alex Felton to Everyone: Hello from Sierra Vista AZ 11:59:56 From Chastity Stanfield to Everyone: Hello from Winston Salem, nc 11:59:57 From Aimee Thrasher-Hanson to Everyone: Hello from Philadelphia! 11:59:57 From Robin Grimm to Everyone: Good afternoon from Sturbridge, Mass 11:59:57 From Heather Martin-Detka to Everyone: Hi from Alberta, Canada 11:59:57 From Sarah Lazzarino to Host and Panelists: Toronto, Canada ! 11:59:58 From Crystal Gonzales to Host and Panelists: Hello from Pueblo City-County Library District 11:59:58 From Carol Kowalik-Happy to Everyone: Hi from Buffalo, NY 11:59:58 From Kathryn Wuerker to Host and Panelists: Hi, Ipswich, MA 11:59:58 From Naomi Morgan to Everyone: Surrey, BC Canada 11:59:58 From Meg Wilson to Everyone: Hi from Big Stone Gap VA! 11:59:58 From Linda Belanger to Everyone: Hello from Arlington, TX 11:59:59 From Alina Rowe to Everyone: Hi from Tucson AZ 11:59:59 From Celine Cruz to Everyone: Hi! Celine from Palm Beach County, FL 11:59:59 From Charlotte Turner to Everyone: Charleston SC 11:59:59 From Erica Carcillo to Everyone: Hi from PA 12:00:00 From Haley McNealey to Everyone: Hi from Skagit county, WA 12:00:00 From Joyce Hinnefeld to Host and Panelists: Hi from Bethlehem, PA 12:00:00 From Jennifer Palmer to Everyone: Bend, Oregon 12:00:01 From Jen Graney to Everyone: Cortland, NY 12:00:02 From Emoke Gall to Everyone: Hi from Toronto! 12:00:02 From Rachel Friedman to Everyone: Signal HILL CA 12:00:03 From Patti Stanko to Everyone: Patti from Winchendon, MA 12:00:03 From Paula McGraw to Host and Panelists: Hello from Fleming County KY 12:00:03 From Marina Rose to Everyone: Hello from Boise, Idaho! 12:00:03 From Audrey Broyles to Everyone: Hello from Raleigh NC 12:00:03 From Kendall Schille to Host and Panelists: Hello, from Claresholm, Alberta Canada! 12:00:03 From Sunny Branick to Everyone: Hello from Kansas City, MO! 12:00:03 From Rayel Starling to Everyone: Hi from Globe, AZ 12:00:03 From Josh Gauthier to Everyone: Lewiston, ME 12:00:04 From Judy Fachko to Everyone: Hey from Buffalo, NY 12:00:04 From Meg to Everyone: Greetings from Charlotte, NC! :) 12:00:04 From Michael Parg to Host and Panelists: Hello from Toronto Canada 12:00:05 From Danielle Markham to Everyone: Hello, from Baltimore, MD! 12:00:07 From Leslie Fox to Everyone: Hi there from Albuquerque, NM 12:00:07 From Peter Benitz to Everyone: Hello from Aberdeen, WA! 12:00:09 From JANET TYREE to Everyone: Hi from Springdale, PA 12:00:10 From Marci Reed to Everyone: Louisville, KY 12:00:10 From Amresse Farrow to Everyone: Bethlehem, PA! 12:00:11 From Jessica Sharp to Everyone: Hi from Harrah, Oklahoma! 12:00:11 From Lorna Thompson to Everyone: Hi From Alberta, Canada 12:00:12 From Amresse Farrow to Everyone: Hello! 12:00:13 From Jenelle Erickson-Bejarano to Everyone: Hello from Indiana 12:00:14 From Todd Simonson to Everyone: Don't forget Iowa! 12:00:15 From Joia Ellis-Dinkins to Everyone: Savannah, Georgia 12:00:15 From Susan Dunker to Everyone: Hello from rainy Dover NH 12:00:15 From Adam Reilly to Everyone: Hello from Santa Fe, NM 12:00:16 From James Nimmo to Everyone: Jim from Metro, Oklahoma city, Okla. 12:00:16 From Robert Vasquez to Everyone: Phoenix, Arizona 12:00:16 From Kevin Davidson to Everyone: Hello from London, ON 12:00:16 From Ven Cain to Everyone: Hi from Halifax, NS, Canada 12:00:17 From Susan L Beauregard to Everyone: Susan Beauregard from Reading, MA 12:00:17 From Lisa Formhals to Host and Panelists: Malvern, Iowa 12:00:17 From Elizabeth Steele to Everyone: Toronto Public Library 12:00:17 From Bill Gour to Everyone: Hello from Independence Kansa 12:00:20 From Suzanne Rooker to Everyone: El Reno, Oklahoma 12:00:21 From Martina Jackson to Everyone: Lambton County, Ontario, Canada 12:00:21 From Dee Santoso to Everyone: Oops, I forgot to say this is Manchester, NH 12:00:25 From Dani Leapaldt to Everyone: Hello from Fargo, North Dakota! 12:00:26 From Mary Spila to Everyone: Harrisburg, PA 12:00:27 From Courtney Brown to Everyone: Hi from Indianapolis, IN 12:00:28 From Rya Fennewald to Everyone: Bend, OR 12:00:30 From Susan Schirripa to Everyone: Hi. Bethlehem, PA 12:00:31 From David Young to Everyone: North Carolina 12:00:32 From Mindy Rose to Everyone: Hi from West Palm Beach, FL 12:00:32 From Emily Bunyan to Everyone: Hello from Lawrenceville, Illinois 12:00:33 From Melissa Hager to Everyone: Melissa from Stony Point, NC 12:00:34 From Michael Acklin to Everyone: I'm here! Ohio attendee! 12:00:39 From Felicia Turner to Everyone: Houston, TX! 12:00:43 From Sarah List to Everyone: Hello from Athens, Georgia 12:00:45 From Milvia Marconsin to Everyone: Hi from Hyannis, MA 12:00:45 From Beatrice Bordzol to Everyone: Hello from Carroll County, Maryland 12:00:45 From Tracy Obremski to Everyone: Good afternoon from Springfield, Vermont 12:00:46 From Leonides Ortiz to Everyone: Hellooooo from Salt Lake City, UT 12:00:47 From Deborah Kinirons to Everyone: Long Island, New York. 12:00:53 From David Young to Everyone: Pembroke, NC 12:00:54 From Marelene Patac to Everyone: Virginia 12:00:55 From Rebekah Berger to Everyone: Hello from Atlanta, GA! 12:01:00 From Carlene Morrison to Everyone: Batesville, AR 12:01:03 From Gayla Bunn to Everyone: Hello from Tennessee 12:01:04 From Jasel Cantu to Everyone: Pueblo, Colorado 12:01:12 From Gertrude Lopez to Everyone: Hello from Tucson Arizona - Tohono O'odham Nation 12:01:13 From Khalid Kaldi to Host and Panelists: Greetings from Santa Barbara, CA 12:01:16 From Thomas Piezzo to Everyone: Greetings from Haddam, CT 12:01:18 From Shalyn Pineda to Everyone: Hi from Kern County, California! 12:01:27 From Emily Bunyan to Everyone: Is it possible to receive a continuing education certificate for this class? 12:01:31 From Gertrude Lopez to Everyone: + 12:01:34 From Karl Foster to Everyone: Hello from Kansas City 12:01:51 From Laurie Petri to Everyone: hey from Wisconsin 12:01:52 From Aurelia Rosales to Everyone: Hello from Tulare County California! 12:01:57 From Dana Bomba to Everyone: Hello from Chesterfield County, Virginia 12:01:57 From Elizabeth Austin to Everyone: Hello from Idaho :) 12:01:58 From Sue Schoeffler to Host and Panelists: Hello from Elmira, ny 12:02:00 From Julie Edwards to Everyone: https://www.nicheacademy.com/ 12:02:06 From Yuri Forbes-Petrovich to Everyone: Greetings from rural Saskatchewan, Canada! 12:02:07 From Tammy Park to Everyone: Hi, from Fergus, Ontario 12:02:16 From Barbara Hodges to Everyone: Hi from Morristown, TN. 12:02:17 From Shalyn Pineda to Everyone: Our library system uses and loves niche academy! 12:02:33 From Keely Robinson to Everyone: Hello from St. Catharines. 12:02:36 From Rodette Jones to Host and Panelists: Hello from Baltimore, Md 12:02:37 From Danny Gonzalez to Everyone: El Paso, Texas 12:02:38 From Angela Allen to Everyone: Hi from Louisburg, KS! 12:02:42 From Lolita McMillan to Everyone: Hello from North Carolina 12:02:49 From Kate Freeman to Host and Panelists: Hi from Raleigh, North Carolina at NCSU 12:02:58 From Paula Keith to Everyone: Hello from Georgetown, KY! 12:02:59 From Jennifer Gallant to Everyone: Hi from Atlantic Canada 12:03:01 From Vicki Lázaro to Everyone: Hello from Tucson! 12:03:04 From Tina Webb to Everyone: hey from tn 12:03:06 From Melissa Bailey to Everyone: Paso Robles, California - Good morning! 12:03:13 From Angela Plant to Everyone: Hello from Vermilion, Ohio 12:03:15 From Sara Slymon to Everyone: Greetings from Quincy, Ma 12:03:21 From Suzanne Robitaille to Everyone: Hello from Paso Robles, CA 12:03:27 From Melanie Smith to Everyone: Ottawa, Ontario, Canada - Hi 12:03:29 From Lisa Lawless to Everyone: Hello from Cashmere, Washington state 12:03:31 From Alicia Roman to Everyone: Hello from Elizabeth, New Jersey! 12:03:40 From Jessie Casella to Everyone: Hello from Vermont 12:04:06 From ashlie reid to Everyone: Hello from Toronto, Canada! 12:04:12 From Melissa Foster to Host and Panelists: Hi from Barrie, Ontario, Canada! 12:04:12 From Lydia Moss to Everyone: Hello from Saskatoon, Saskatchewan, Canada! 12:04:15 From Mary Paige Lang-Clouse to Everyone: Hello from Monticello in Sullivan County, NY 12:04:23 From Malcolm Alonzo to Host and Panelists: Hola de Nuevo México!! 12:04:29 From Rachel Huntington to Everyone: Hello from Wayland, MA 12:04:40 From Ana Herrera to Everyone: Hello from Elizabeth Public Library, NJ 12:04:41 From Kim Stucko to Everyone: Hello from Westchester, NY 12:04:52 From Maryann Owen to Everyone: Hello from Elizabethton, TN 12:04:57 From Alice Chi to Everyone: Hey! From North York 12:04:58 From Ann Ryan to Host and Panelists: Hi from Fox Lake, IL 12:05:07 From Julie Edwards to Everyone: You can check out our upcoming webinars here: https://www.nicheacademy.com/blog 12:05:13 From Grace Engelbrecht to Everyone: Rochester, NY here! 12:05:22 From Elizabeth Eaton to Everyone: Hi, from Peterborough, ON Canada 12:05:27 From Jamil Sameen to Everyone: Hello from Nashville, TN 12:05:36 From Julie Edwards to Everyone: If anyone needs a certificate you can email us at webinar@nicheacademy.com 12:05:36 From Seve Orozco to Everyone: Hello! From Stamford Ct 12:05:57 From Molly Hebert to Everyone: Hello from Green Bay Wisconsin 12:06:15 From Sarah Alnakdali to Everyone: Hello from Atlanta, Georgia 12:06:20 From Sara Wilson to Everyone: Hello from Kingston WI 12:06:47 From Clemmie Little to Everyone: Hello from Savannah, GA 12:06:51 From Dana Bomba to Everyone: Very happy to see this webinar offered! I just finished reading Cindy's book and used it to submit a proposal to my library admin for a local initiative. 12:07:05 From Kayla Berthelette to Everyone: hello from thunder bay Ontario in canada 12:07:09 From Gayla Bunn to Everyone: Hello from 3 of us in Centerville, TN 12:07:21 From Julie Edwards to Everyone: Just a reminder to everyone that we will send out the chat transcript after the webinar. Feel very free to talk with each other, but if you don’t want to share sensitive information please don’t feel like you have to! 12:07:35 From Melanie Jacobs to Everyone: Hello from Baltimore, MD 12:07:42 From Linda Colkitt to Everyone: Hello from Gettysburg PA 12:08:05 From Rondi Downs to Everyone: Hi from Yakima, Washington State 12:08:23 From Melissa Reamer to Host and Panelists: Greetings from Daytona Beach! 12:08:23 From Jennifer Desch to Everyone: Jennifer from Kalispell MT 12:09:07 From Julie Edwards to Linda Colkitt, Host and Panelists: Hi Linda - I see your hand is raised. Do you have a question I can help with? 12:09:16 From Robert Rosenthal to Everyone: hi from southside va 12:09:23 From Ann Jennifer to Everyone: Hi from District Heights, MD ( PGCMLS ) 12:09:30 From Kavita Pandey to Everyone: Hi from New Brunswick, NJ 12:09:37 From Julie Edwards to Matthew Rothfuss, Host and Panelists: HI Matthew - I see your hand is raised. Do you have a question I can help with? 12:09:41 From Karim Khan to Everyone: Hi from SW Virginia 12:10:36 From Dan Moenning to Everyone: Hi from Northeast Nebraska. 12:10:38 From Jill Eisner to Everyone: Hi from New Jersey 12:11:45 From Jill Eisner to Everyone: We had a fatal overdose in my former library. 12:11:49 From Matthew Rothfuss to Host and Panelists: My apologies! It was an accident 12:12:21 From Dana Bomba to Everyone: we had two instances in two different branches of the same system. unfortunately they were discovered by the same person. 12:12:26 From Julie Edwards to Matthew Rothfuss, Host and Panelists: No problem! 12:13:22 From Kristine Dugan to Everyone: Can you email that to us? 12:13:31 From Dan Moenning to Everyone: I've never witnessed drug use. That being said, I have detected marijuana smell, after the fact. 12:13:31 From Kayla Berthelette to Everyone: yes plz 12:13:54 From Julie Edwards to Everyone: We will be sending slides and the recording out to everyone in a few days! 12:14:00 From Kayla Berthelette to Everyone: jus the other day we had someone snorting pills right out in the open 12:14:06 From Kristine Dugan to Everyone: Thank you. 12:14:10 From Kayla Berthelette to Everyone: not even using a washroom for privacy\ 12:14:41 From Angela Plant to Everyone: Substance use disorders effect everyone from the outhouse to the White House 12:14:55 From Tracy Obremski to Everyone: I had a patron try to break into my apartment while high 12:15:17 From Anton Dounts to Everyone: Great seroes 12:15:18 From Jason Bard to Everyone: In a week we had 3 people caught smoking crack in the library, two teens smoking pot inside the library, and two people over dosed that needed Narcan 12:15:32 From Elisabeth Garner to Everyone: "Dopesick" on Hulu....was eye opening, even for me, whose brother passed away 3 years ago from an overdose. 12:15:34 From Melissa Hager to Everyone: Dopesick - yessss! Very important! 12:15:35 From Dana Bomba to Everyone: Dopesick's author Beth Macy is a local Virginia author and a fantastic speaker if you're looking for a speaker on the topic. 12:15:50 From Tabbi Heavner to Everyone: Pharmaceutical cos. may have lied in the beginning, but for years now we've known, so that excuse no longer applies. 12:16:15 From Kayla Berthelette to Everyone: ummm ,,,, I think it does apply still 12:16:23 From Naomi Morgan to Everyone: My condolences, Elisabeth 12:16:56 From Angela Plant to Everyone: I respectfully disagree Tabbi 12:17:07 From Anton Dounts to Everyone: I just disagree 12:17:22 From Elisabeth Garner to Everyone: My brother didn't start with prescription opiods. He began using marijuana at age 12 and it snowballed from there. 12:17:42 From Rachel Friedman to Everyone: I'm so sorry 12:17:54 From Danielle Tcholakian to Everyone: Framing it as an "excuse" seems harsh. These are still the main medications that exist for pain, and people experience very severe pain. 12:18:04 From Naomi Morgan to Everyone: We now have an outreach program in our library that includes outreach workers from a local shelter who come every day to provide support for finding shelter, substance abuse programs, and beyond. They're always busy. 12:18:05 From Sara Wilson to Everyone: 0060605100449 12:18:11 From Marisa Rodriguez to Everyone: I'm very sorry for your loss, Elisabeth. I have a sibling who struggles with addiction and live in constant fear of an overdose. 12:18:49 From Christina Elia to Everyone: @Naomi that would be something quite useful for our population 12:18:50 From Dana Bomba to Everyone: I was recently told that it's no longer Substance Abuse but Substance Use 12:19:12 From Tabbi Heavner to Everyone: I'm not saying pain is an excuse, but that opiates are addictive is now widely known. Blaming a manufacturer who provides a medication that some people need no longer works. 12:19:52 From Elisabeth Garner to Everyone: Right, Melissa. The drug use changes the personality of the family member to such a horrible degree. It really does break families apart, you try your best to "help" them, but the addicition literally changes their brain/chemical makeup. 12:19:53 From Anton Dounts to Everyone: Medications still get overprescribed though 12:19:56 From Amanda Chafin to Host and Panelists: One of the methods that we have employed in my library to remove barriers is that we don't require a library card number or PIN for computer access. That way, people who cannot obtain cards can still access the computers. 12:20:07 From e. Debutts to Everyone: High Price: A Neuroscientist's Journey of Self-discovery That Challenges Everything You Know About Drugs and Society by Hart, Carl L. Drug Use for Grown-ups: Chasing Liberty in the Land of Fear by Hart, Carl L. From Chocolate To Morphine: Everything You Need to Know About Mind-Altering Drugs by Andrew T. Weil M.D. and Winifred Rosen 12:20:26 From Rebekah Berger to Everyone: A lot of toxic substances are hidden ingredients in pharmaceutical drugs, vaccines, and even foods and supplements that can weaken our bodies as well as our emotional and mental well-being. Everything is connected. And the pharmaceutical industry does everything to avoid being held accountable. It's all about money, power, and control to them. As human beings, we need to focus on social interaction and supporting one another. 12:21:11 From Alicia Roman to Everyone: Our library offers Narcan to patrons for free, no questions asked. 12:21:37 From Anton Dounts to Everyone: Do you just give it away? 12:21:50 From Sara Slymon to Everyone: Yes, we do too 12:21:51 From Angela Citizen-Payne to Everyone: Alicia, can I ask how you receive it to give away? 12:21:52 From Linda Belanger to Everyone: How do you get Narcan? 12:21:55 From Anton Dounts to Everyone: Where are you getting it from? 12:22:00 From Robin Grimm to Everyone: While we are focusing on anti-stigmatizing, I am uncomfortable with some of this - as addicts and alcoholics very consciously use those words about themselves in recovery. Go to an AA meeting...the first thing a person says is that he or she is an addict or alcoholic. I agree with us avoiding stigmas related to opioid addiction - as it causes parents, often, to discount it - but anyone who has looked at the 12 steps knows that accountability and calling it what it is is a huge part of recovery. 12:22:13 From Kayla Berthelette to Everyone: free in Canada at all pharmacy's 12:22:13 From Elizabeth Austin to Everyone: If you take a CPR class, they also show you how to use Narcan on people, as well as an epi pen. 12:22:14 From Dana Bomba to Everyone: We have Narcan in our library for staff use and all my staff are trained on it. We are in the process of getting Narcan for patrons. Free distribution. 12:22:14 From Deborah Kinirons to Everyone: My county department of health does trainings. 12:22:16 From Danielle Tcholakian to Everyone: It depends on what states you're in, but I recommend reaching out to your state and/or city department of health 12:22:28 From Laurie Petri to Everyone: I'm getting trained soon. I have seen where some police departments are having vending machines in their lobby 12:22:30 From Danielle Tcholakian to Everyone: a lot of DOHs are trying very hard to get Narcan into communities 12:22:31 From Patti Stanko to Everyone: Our library in central MA is currently doing an all town read of the book Hey,Kiddo. It is a graphic memoir-the author was raised by his grand parents as his mother was a heroin addict. He grew up in Worcester,MA not far from here. We have a series of panels coming up on related issues and the author will speak in town in April. We are getting such a positive response-people are enjoying the book. There will be book discussions soon. Contact us at bealsmemoriallibrary@gmail.com for more info. 12:22:40 From Alex Felton to Everyone: My college is holding NARCAN training for employees before the Spring semester. 12:22:40 From Elizabeth Austin to Everyone: you should be able to get Narcan from your health department, any pharmacy, etc. 12:22:42 From Ana Herrera to Everyone: We supply this in our wellness station 12:22:43 From Keely Robinson to Everyone: Where I work, staff can carry Naloxone if they are comfortable administering it. Our security guards usually carry it as well. 12:23:07 From Emily Burns to Host and Panelists: Agree @Robin - people-first language isn't an always thing. For a lot of people that self-identification is so important. It's nuanced! 12:23:09 From Alicia Roman to Everyone: Yes, we have a health and wellness station with life-improving and life-saving products. We also provide fentanyl test kits. The intramuscular version is provided by the NJ Harm Reduction Coalition. 12:23:09 From Dan Moenning to Everyone: The talk about Narcan hasn't reached my library yet. At least, not out loud. 12:23:33 From Tabbi Heavner to Everyone: https://www.ghhrc.org does training and provides Narcan to community members. 12:23:47 From Kayla Berthelette to Everyone: that surprises me dan - its been around for years now 12:24:24 From Tabbi Heavner to Everyone: In absence of Narcan, providing basic life support is important. More important than the Narcan, actually. Open airway, provide ventilations and CPR if needed. 12:24:27 From Alicia Roman to Everyone: The NJ DOH also provides Narcan for free https://www.nj.gov/health/integratedhealth/home/naloxone.shtml 12:24:35 From Adrian Morales to Everyone: What are the signs that someone is having an overdose or medical issue? Are there tell-tale signs? Can it look like sleep for example? 12:24:56 From Grace Engelbrecht to Everyone: I believe that Narcan does not harm people who aren't actually having an overdose... 12:25:06 From Dana Bomba to Everyone: Correct Grace 12:25:10 From Angela Plant to Everyone: Unresponsiveness or unconsciousness. Slowed or stopped breathing. Snoring or gurgling sounds. Cold or clammy skin. Discolored lips or fingernails. 12:25:18 From Kate Freeman to Everyone: Choking, coughing, gurgling or snoring sounds Dizziness and disorientation Cold, blue or clammy skin Small, constricted, pinpoint-sized pupils Slow, irregular or stopped breathing Unresponsiveness to voice or touch 12:25:20 From Tabbi Heavner to Everyone: Opioid overdose is characterized by depressed respiratory drive and pinpoint pupils. 12:25:25 From Danielle Tcholakian to Everyone: Narcan does not harm anyone. But people may react harshly to having their high reversed. 12:25:34 From Laurie Petri to Everyone: that is true Grace. A police officer confirmed that to me yesterday 12:25:40 From Kayla Berthelette to Everyone: I was told not to administer it when coming across a patron who was passed out and we could not wake them 12:25:53 From Tabbi Heavner to Everyone: Patients whose opiates are reversed will also projectile-vomit. Fun times. 12:26:16 From Laura Loveless to Everyone: Is there a liability when you have it on site but don't use it? 12:26:27 From DeLace Munger to Everyone: Free phone app called OpiRescue that will walk you through what to do in suspected overdose, how to recognize OD, start a rescue, report reversal, find treatment, find naloxone, etc. 12:26:28 From Elizabeth Austin to Everyone: check your state laws Laura 12:26:29 From Sunny Branick to Everyone: What was the reason given, Kayla? 12:26:40 From Kayla Berthelette to Everyone: we called paraqmedics 12:26:45 From Kayla Berthelette to Everyone: didn't know what they took 12:26:45 From Angela Citizen-Payne to Everyone: Is there a liability to using it on someone who isn't overdosing? 12:26:50 From Kerisa Shorthouse to Everyone: @Kayla That's odd. We are told to try and wake up patrons any time we see them sleeping at our library. If they don't wake up, that's typically when we get the Narcan and call 911. 12:26:51 From Tabbi Heavner to Everyone: Laura- no, unless you're a healthcare provider there in the capacity as such. 12:26:55 From Adrian Morales to Everyone: Thanks for the info! 12:27:08 From Naomi Morgan to Everyone: Even if you don't administer it yourself, it's good to have Narcan / naloxone available at your library. We had someone saved from an overdose at our library by a good Samaritan years ago. It's good to have the supply to offer. 12:27:44 From Naomi Morgan to Everyone: We are not to administer as staff. 12:27:47 From Kerisa Shorthouse to Everyone: Angela, no. It's has 0 side effects on someone who isn't overdosing. 12:27:51 From Grace Engelbrecht to Everyone: @Laura good question 12:28:00 From Julie Edwards to Everyone: We have also done a previous webinar on this topic that you can all freely access and share https://www.nicheacademy.com/blog/half-the-victory-preparing-for-the-opioid-crisis 12:28:23 From Grace Engelbrecht to Everyone: Thanks, Julie! 12:28:43 From Ana Herrera to Everyone: Thanks! 12:30:50 From Ana Herrera to Everyone: We just hired a social worker at our library. We are looking forward to have her help our patrons. 12:31:18 From Naomi Morgan to Everyone: @Ana That's great news! 12:31:48 From Julie Edwards to Everyone: And for those of you who subscribe to Niche Academy, we have tutorials on collaborating with a social worker, trauma-informed care, and dealing with burnout and compassion fatigue. 12:31:48 From Elizabeth Eaton to Everyone: We now have a 'safe injection site' close to our library. As a result we have seen a significant decrease of drug use in our washrooms, not to mention many lives saved. 12:32:08 From Christina Elia to Everyone: we would love to have a social worker. For those of you who have one how did you get there? 12:32:12 From Emily Burns to Host and Panelists: @Elizabeth that's great! 12:32:19 From Jennifer Desch to Everyone: we had a social worker absolutely nothing happened why she worked here and she ended up leaving because she pointed out that nothing was happening and you need to have something for a person to do 12:32:23 From Danielle Tcholakian to Everyone: Julie, does Niche Academy have any tutorials on facilitating support groups? I have gotten several community requests for that and would love to access some training. 12:32:59 From Danielle Tcholakian to Everyone: Or if anyone else knows of any trainings for that. 12:33:15 From Julie Edwards to Everyone: @Danielle great question. I don’t think so but I will send this to our content director! 12:33:24 From Danielle Tcholakian to Everyone: Thanks so much. 12:33:37 From Elisabeth Garner to Everyone: @Christina Elia: I wonder if you're nearby a university or college, that has a Social Worker program, maybe reach out to them to see if there are students in their program who are thinking about working in this capacity? 12:33:41 From Naomi Morgan to Everyone: In Canada, there have been over 42,000 overdoses or cases of supply poisoning at safe injection sites, but 0 fatalities. Safe injection sites save lives. 12:33:43 From Brittany Leath to Everyone: I think support group training is typically done by the higher up organizations (AA, suicide survivors, domestic violence, etc.) 12:33:49 From Brittany Leath to Everyone: good idea @elisabeth 12:34:18 From Elisabeth Garner to Everyone: I'm at a fairly large university, and we have a huge social work program! 12:34:21 From Danielle Tcholakian to Everyone: Brittany, unfortunately those organizations locally have not responded to my requests. 12:34:43 From Christina Elia to Everyone: @Elisabeth that's an idea we were thinking of. 12:34:47 From Danielle Tcholakian to Everyone: AA is available locally but that's a very specific thing and not always what people are asking for. 12:34:51 From Christina Elia to Everyone: thank you 😊 12:35:05 From Brittany Leath to Everyone: @danielle dang! Maybe there are national organizations that could send ideas. 12:35:05 From Maureen Coleman to Everyone: Do you have resources that libraries who do not have a social worker on staff can use to create a social work network in the community? Are there libraries that have partnered with different community organizations to create an unofficial social work support network for the library and library patrons? 12:35:08 From Christina Elia to Everyone: we would like to pay them though. 12:35:25 From Dana Bomba to Everyone: We distribute doterra bags as well. They are very popular with all kinds of customers. I have used them for expired medications myself. 12:35:39 From Elizabeth Eaton to Everyone: We lobbied our municipality for a social worker and now have one. 12:35:53 From Anton Dounts to Everyone: Our town is considering a safe-injection site, but there are still plenty of people who somehow maintain that it will encourage drug use...somhow 12:36:00 From Vicki Lázaro to Everyone: I was told by my County Supervisor that fentanyl is now .30 cents a pill so it has replaced alcohol abuse for many on the streets. 12:36:02 From Robin Grimm to Everyone: Our police department actively chose to bring in a social worker. 12:36:54 From Elizabeth Austin to Everyone: What should a staff member do if someone is overdosing, and we are not permitted to have Narcan, carry it, or administer it? We are prohibited from administering any form of medication; even Neosporin. 12:37:15 From Amresse Farrow to Everyone: how did you afford the plain clothes officer 12:37:24 From Kerisa Shorthouse to Everyone: @ Maureen: We have something called the Interagency Council in our city that works on connecting as many local non-profits as possible. We have a volunteer social worker who comes in a couple times a month through connections we made with an organization there. It's still a work in progress, but we want to make it a useful resource for people. 12:37:26 From Andrew Wiede to Host and Panelists: Our library has been working on an initiative to train staff on overdose indicators and administering Narcan. We are also in the process of installing Narcan wall box units around our libraries that patrons can access if they want/need to. 12:38:06 From Gayla Bunn to Everyone: Matthew Perry 12:38:11 From Maureen Coleman to Everyone: @Kerisa-Thank you! 12:38:15 From Melissa Hager to Everyone: Open by Andre Agassi 12:38:20 From Elizabeth Eaton to Everyone: Anton, we had the same problem. Informing people has worked, but there are still people against the safe injection site. It is one solution and has saved lives. It also offers resources for sociial 12:38:26 From Maureen Coleman to Everyone: A great memoir about addiction is Hit so Hard by Patty Schemel 12:38:56 From Vicki Lázaro to Everyone: Recovery by Russel Brand is a great audiobook to listen to 12:39:04 From Elizabeth Eaton to Everyone: Our safe injection site offers resources for addiction help and other social services. 12:39:04 From Hannah Krubsack to Everyone: Raising Lazarus: Hope, Justice, and the Future of America’s Overdose Crisis by beth macy 12:39:06 From Anton Dounts to Everyone: I agree. It's an ongoing battle 12:39:08 From Patti Stanko to Everyone: Hey Kiddo-graphic memoir by Jarrett Krocozka 12:39:10 From Hannah Krubsack to Everyone: same author as dopesick 12:39:13 From Naomi Morgan to Everyone: My concern is that displays like this might be triggering for people who are struggling with a substance use disorder than helpful. Am I overthinking this? 12:39:23 From Kayla Berthelette to Everyone: yes 12:39:25 From Kerisa Shorthouse to Everyone: @ Elizabeth The best thing to do in that case is put them in the recovery position (if you are allowed to touch them) and call 911. Also, getting staff trained on medicine administration may fix the liability concerns of your administration. In our state, library staff can administer Narcan as long as they are trained without liability. 12:39:33 From Malcolm Alonzo to Host and Panelists: Titles at our library that are popular: The Devil’s Butcher Shop 12:39:38 From Malcolm Alonzo to Host and Panelists: Mi Vida Local by Johnny Tapia 12:39:55 From Malcolm Alonzo to Host and Panelists: Mi Vida Loca. By Johnny Tapia 12:40:07 From Malcolm Alonzo to Host and Panelists: A Child Named It. 12:40:09 From Kayla Berthelette to Everyone: as a recovering addict I can say a book display is not a trigger 12:40:13 From Laurie Petri to Everyone: Beuatiful Boy by David Sheff 12:40:17 From Naomi Morgan to Everyone: Thank you. 12:40:27 From Julie Edwards to Everyone: One of the libraries I worked in posted resource lists and community suppot contacts in the bathroom stalls. I thought it was a great idea. 12:40:31 From Kayla Berthelette to Everyone: it is helpful for sure 12:40:39 From Julie Edwards to Everyone: *support 12:40:44 From Robin Grimm to Everyone: @ kayla...thank you for pointing that out. Being too worried about the more "touchy" aspects about this isn't going to help anyone. 12:40:56 From Kayla Berthelette to Everyone: no prob 12:41:06 From Kayla Berthelette to Everyone: happy to add Insights 12:41:16 From Ana Herrera to Everyone: This is very helpful info 12:41:39 From Robin Grimm to Everyone: The balance of not stigmatizing and enabling is very fragile. 12:41:41 From Emily Bunyan to Everyone: For librarians, I recommend Librarian's Guide to Homelessness by Ryan Dowd 12:41:58 From Kayla Berthelette to Everyone: i agree rob 12:42:10 From Lori Mauceri to Everyone: What do you recommend when needles are found in the bathrooms? 12:42:18 From Dan Moenning to Everyone: I enjoy Ryan Dowd's Homeless Training sessions. 12:42:20 From Kayla Berthelette to Everyone: discard safely with tongs 12:42:31 From Dan Moenning to Everyone: I recommend Mr. Dowd's FB group. 12:42:33 From Naomi Morgan to Everyone: Ryan Dowd was controversial in the last webinar chat I attended. His stuff can be very helpful. 12:42:35 From Emily Burns to Host and Panelists: We have sharps containers in all washrooms. 12:42:41 From Emily Bunyan to Everyone: Me too, Dan. 12:42:44 From Kayla Berthelette to Everyone: in an old coffee can or sharps container labeled sharps 12:42:53 From Kayla Berthelette to Everyone: yes ryan dowd is amazing 12:43:21 From Naomi Morgan to Everyone: The have SHARP containers in our washrooms 12:43:29 From Dana Bomba to Everyone: Ryan Dowd is controversial because of how direct he is. There have been conversations about his choice of words. However, his concepts and practical guidance is excellent. 12:43:29 From DeLace Munger to Everyone: Subject matter experts like harm reduction folks and social workers typically have a low opinion of Dowd's work. 12:43:38 From Hannah Broam to Everyone: Yes, Ryan Dowd is worth taking with a grain of salt but there's good ideas there 12:43:49 From Dana Bomba to Everyone: BUY HER BOOK!!! 12:44:03 From Carleigh to Everyone: OCLC is very useful when you are campaigning higher-ups in your library to get substance abuse programs out there 12:44:08 From e. Debutts to Everyone: Prohibitio is a major obstacle to harm reduction. 12:44:16 From Dana Bomba to Everyone: I just finished reading it from my library's professional development collection and found it so useful. 12:44:18 From Mary DiRisio to Everyone: Thank you for all this useful information 12:44:18 From Chastity Stanfield to Everyone: Thank you 12:44:28 From Jill Eisner to Everyone: Thank you 12:44:31 From Sarah List to Everyone: Thank you! This was awesome! 12:44:31 From Marelene Patac to Everyone: Thank you. 12:44:33 From Dana Bomba to Everyone: Thank you! 12:44:33 From Sue Schoeffler to Host and Panelists: thank you 12:44:35 From Claudia Solis to Everyone: Thank you 12:44:38 From Danielle Markham to Everyone: Thank you, Cindy! 12:44:38 From Sarah Alnakdali to Everyone: Thank you! 12:44:41 From Suluxna S to Everyone: Thank you! 12:44:44 From Kim Stucko to Everyone: Thank you 12:44:47 From Morgan Reardon to Everyone: Thank you so much!! 12:44:50 From Erica Carcillo to Everyone: Thank you! 12:44:50 From Melissa Bailey to Everyone: Thank you 12:44:55 From Hannah Broam to Everyone: thank you! 12:45:02 From Alice Chi to Everyone: thank you! 12:45:06 From Sarah Lazzarino to Host and Panelists: Thank you ! 12:45:06 From Naomi Morgan to Everyone: Thanks! 12:45:06 From Sarah Alnakdali to Everyone: Is there a certificate for this class? 12:45:10 From Patrice Fisher to Everyone: 👏🏽👏🏽👏🏽👏🏽 12:45:13 From Rita Lewis to Everyone: Thank you so much!! very informative and needed. 12:45:13 From Kayla Berthelette to Everyone: good chats here too 12:45:16 From Susana Villegas to Everyone: Thank You 12:45:19 From Vicki Lázaro to Everyone: Thank you! 12:45:19 From Kayla Berthelette to Everyone: tks to everyone 12:45:30 From Vicki Lázaro to Everyone: Partner with your county health department! 12:46:01 From Bobbie Wrinkle to Everyone: We work with our local Health Department 12:46:04 From Quinn O'Brian to Everyone: Non profit prevention organizations provide for free 12:46:19 From Victoria Rumschlag to Everyone: Our library had the health department come in and train staff on administering naloxone. We got doses for each location of the library, plus every employee who attended got 2 doses for personal use. So definitely talk to your local health department! 12:46:37 From Dana Bomba to Everyone: We had a man see the flyer in our bathroom and call the number on it to get Narcan, as he was walking to meet his dealer. He got the Narcan first. That night it was used on him when he overdosed. He lived because of the program the library is partnered with. 12:46:40 From Elizabeth Eaton to Everyone: Thank you! 12:46:44 From Katie St. Laurent to Host and Panelists: Can you send the chat along with the recording and slides? People have shared great links and resources and I don't seem to be able to copy and paste 12:47:25 From Katie Hughes to Everyone: Maybe state health dept? 12:47:42 From Barbara Hodges to Everyone: Thank you. So helpful! 12:47:51 From Kerisa Shorthouse to Everyone: @ Danielle I have run a support group for a different group of people before, so maybe I can help? I imagine some of the techniques would be similar even though the content is different. My email is kshorthouse@clevelandlibrary.org. 12:47:53 From Julie Edwards to Everyone: Yes - I will be sending the chat transcript. 12:48:14 From Danielle Tcholakian to Everyone: Thank you Kerisa! I will email you 12:48:34 From Kim Stucko to Everyone: Try local first. If not contact your local state and county officials many are offering classes. 12:50:10 From Naomi Morgan to Everyone: We've had to lock 2/4 of our bathrooms because they were in an isolated space and we had near misses with overdoses. 12:51:47 From Jennifer Desch to Everyone: what about people drinking hard liquor in the library 12:52:23 From Kayla Berthelette to Everyone: our patrons drink hairspray and hand sanitizer 12:52:30 From Yvonne Romo to Everyone: We have found beer bottles in the library hidden behind chairs. 12:52:47 From Yvonne Romo to Everyone: I did notice that the beer bottle looked more a like bottle of tea! 12:52:47 From Kayla Berthelette to Everyone: pill shells 12:53:14 From Debbie Dutra to Everyone: That's so sad Kayla 12:53:17 From Janet Huber to Everyone: Very good and useful info! Thank you. 12:53:21 From Kerisa Shorthouse to Everyone: @ Jennifer We have a no open food/drink policy in our library outside of designated areas like the café. 12:53:21 From Kayla Berthelette to Everyone: yes it is 12:53:34 From Jennifer Desch to Everyone: we have sharps containers but they are still ending up in bathroom waste cans 12:53:38 From Kayla Berthelette to Everyone: much more dangerous and intoxicating too 12:54:18 From Peter Benitz to Everyone: We've been smelling an odor recently in our branch which we think is some type of narcotic substance. It smells like burnt peanut butter, but once you get closer, turns to a chemical-like odor. The police here don't know what it is either. We usually smell it around our public restroom area. 12:54:48 From Debbie Dutra to Everyone: That just breaks my heart 12:54:48 From Jennifer Desch to Everyone: we had someone huffing 12:55:23 From Dana Bomba to Everyone: I have to leave for a meeting, but thank you so much for this! 12:55:26 From Kayla Berthelette to Everyone: very heavy topic 12:55:33 From Ana Herrera to Everyone: This is eye-opening to say the least. 12:55:40 From Kayla Berthelette to Everyone: helps to share 12:55:44 From Yvonne Romo to Everyone: Thank you so much for this! 12:56:02 From Debbie Dutra to Everyone: It most certainly is 12:56:02 From Dee Santoso to Everyone: Thank you very much! I have another webinar coming up as well 12:56:06 From Jessie Casella to Everyone: Thank you so much! 12:56:16 From Angela Plant to Everyone: Thank you kindly 12:56:28 From e. Debutts to Everyone: Thank you very much! 12:56:43 From Paula Keith to Everyone: Very informative. Thank you. 12:57:08 From Karim Khan to Everyone: Virginia licenses peer counselors "Certified Peer Recovery Specialist " - a lot of training required. They are paraprofessionals but we treat them as colleagues https://www.dhp.virginia.gov/counseling/counseling_RPRS.htm 12:57:08 From Rachel Friedman to Everyone: Great and vital information 12:57:12 From Robin Grimm to Everyone: Thank you - and best wishes to all communities as we work through this crisis together. 12:57:16 From Victoria Rumschlag to Everyone: @Peter Benitz burnt peanut butter or popcorn is probably fentanyl or a derivative. 12:57:24 From Gertrude Lopez to Everyone: Thank You for all the great information. 12:57:51 From Adrian Morales to Everyone: Thank you so much! I have a meeting to attend. I am going to get your book for our library collection. Thanks! 12:58:02 From Sarah Alnakdali to Everyone: Thank you! 12:58:25 From Yvonne Woods to Everyone: Thank you, Yvonne 12:58:36 From Brenna Novak to Host and Panelists: Thank you for this presentation. 12:58:36 From Lilian Lemma to Everyone: Thank you so much . 12:58:40 From Clemmie Little to Everyone: Thank you for great information that can be put into place. Thank you for your book information! 12:58:44 From Ann Ryan to Everyone: Thank you! 12:59:11 From Gabriel Jones to Everyone: Thank you for time and information Ms. Grove, it was a great topic. Everyone have a good day. 12:59:14 From Sara Escandon to Everyone: Our library leadership is hesitant to allow Narcan to be distributed by staff. We currently have a pilot program of Peer Navigators who can utilize Narcan because they are contracted out. Do you have suggestions on how to get leadership on board? 12:59:18 From Kayla Berthelette to Everyone: do you feel these should be incident reports? 12:59:49 From Kayla Berthelette to Everyone: we have a really high number of reports 12:59:57 From Darlene - St.Lazare Library to Everyone: Thanks so much... 13:00:17 From Kayla Berthelette to Everyone: tks 13:01:03 From Monique Piegdon to Everyone: That burnt chemical smell might be meth. You can have the health dept test it. 13:01:03 From Rya Fennewald to Everyone: Great webinar! Thank you. Looking forward to the slides so I can try out some of these ideas. 13:01:07 From Kate Freeman to Everyone: Thank you! 13:01:12 From Ellen Shenk to Everyone: Thank you! 13:01:12 From Celine Cruz to Everyone: Thank you! 13:01:12 From Linda Belanger to Everyone: Thank you for your time. 13:01:16 From Suluxna S to Everyone: Thank you! 13:01:16 From Gayla Bunn to Everyone: Thank you so much! 13:01:16 From Melissa Reamer to Host and Panelists: Thank you!!! 13:01:16 From Keely Robinson to Everyone: Thank you! 13:01:16 From Rachel Friedman to Everyone: thank you! 13:01:20 From Ana Herrera to Everyone: Great info. Thanks! 13:01:20 From Emily Carta to Everyone: Thank you! 13:01:20 From Karim Khan to Everyone: Thank you! 13:01:24 From Ryan Webb to Host and Panelists: Thank you! 13:01:24 From Rondi Downs to Everyone: Thank you. :) 13:01:24 From Shaun Ramsay to Everyone: Thanks! 13:01:28 From Alice Chi to Everyone: thanks again! 13:01:28 From Joyce Cheung to Everyone: Thank you! 13:01:28 From Audrey Broyles to Everyone: Thank You! 13:01:32 From Tina Webb to Everyone: Thanks you!! 13:01:32 From Grace Engelbrecht to Everyone: Great info, thanks! 13:01:32 From Marc Steiner to Everyone: Thank you! 13:01:32 From Maryann Owen to Everyone: Thank you!!! 13:01:32 From Lori Mauceri to Everyone: Thank you 13:01:32 From Scott Hermann to Everyone: Thank you! 13:01:32 From Susan L Beauregard to Everyone: Thank you. This was very informative. 13:01:32 From Carolyn Wenrich to Everyone: Thank you. 13:01:37 From Anton Dounts to Everyone: Great presentation, thank you! 13:01:37 From Melissa Hager to Everyone: Thank you so much!! 13:01:37 From Jacinta Jones to Everyone: Thank you this was a very informative webinar. 13:01:37 From Ronne Jones to Everyone: thank you! 13:01:37 From Jill Eisner to Everyone: Thank you 13:01:37 From Michael Acklin to Everyone: Very good webinar! Thank you! 13:01:37 From Rayel Starling to Everyone: Thank you 13:01:37 From Yesenia Littlefield to Host and Panelists: Thanks some great information 13:01:41 From Elizabeth Steele to Everyone: THANK YOU 13:01:41 From Paula McGraw to Host and Panelists: Thank you! 13:01:41 From Jasel Cantu to Everyone: And the certificate? 13:01:41 From Tricia Preston to Everyone: Thank You 13:01:41 From Carla Lamontagne to Host and Panelists: Thank you very much. 13:01:50 From Rachel Huntington to Everyone: Thanks, Cindy! 13:01:50 From Linda Belanger to Everyone: Bye 13:01:54 From Maria Marquez to Everyone: Thanks you! 13:01:55 From Debbie Dutra to Everyone: Timely topic, great webinar. Thank you 13:01:59 From Emily Waknine to Host and Panelists: Situational Question: If a person is using in the library, and it creates a smoke, we follow certain procedures that make them not come back for a few months. If they come back the same day, they apologize, is it best practice to be compassionate? To offer shelter or space when they have violated the rules of the space? 13:01:59 From Heather Martin-Detka to Everyone: thanks so much for all your insight, Cindy!