How do I approve or reject a user's access request?

Access requests are designed to allow users to request access to an academy. Here is how you can deny or approve a request.

To set up access requests, click on settings-->general-->advanced-->Allow "Request For Access" to academy or tutorials. Once this feature is enforced, you will see a new Access Requests section appear in your settings panel.


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From here you can select which admins will receive Access Request notifications by clicking on Manage Users-->Access Requests-->Alert Settings. When a new access request comes in these admins will be sent an auto-generated email notifying them.


To deny/approve a request click into Settings-->Manage Users-->Access Requests-->select a learner's name and select the "Approve" or Deny" button. Note: if multiple admins are set to receive access requests, a fellow admin may approve/reject the activity before others view it. If this happens, you will notice that the access request that was originally sent to you is no longer listed. 


For additional questions or help with access requests contact